Skip to main content
Contributor I
May 21, 2024
Question

Playing music / queue doesnt appear in new app

  • May 21, 2024
  • 18 replies
  • 1428 views

Ever since upgrading to the latest app, music currently playing in a room or group does not appear to be able to stop or view queue. 
 

Specifics:

Playing a Spotify playlist from within Sonos app. 
Hours later, open the app to turn off music. 
When selecting the room/group with the music playing it just shows “Queue is empty” and controls are grayed out, making it impossible for me to stop playing the music. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

18 replies

Lyricist I
May 21, 2024

I’m experiencing the same thing.

Contributor I
May 23, 2024

Same issue -  updated app has been a bit annoying so far and no queue visible

dave77
Headliner I
May 23, 2024

Same issue, empty queue whilst playing

 

 

Contributor I
May 23, 2024

 

Lyricist II
May 24, 2024

This is a nightmare, can’t control anything now ever since new app

Contributor I
May 26, 2024

Same deal here. The biggest thing for me is not being able to turn it down when my phone rings or the kids come in to ask me a question. 

Contributor I
May 26, 2024

WiiM is looking like a better and more responsive solution more than ever. 

Lyricist I
May 29, 2024

Same issue here. 

Lyricist II
May 29, 2024

It’s not like Sonos doesn’t know about this. So what are they doing about it. So far nothing!!!

monkeyville
Contributor I
May 30, 2024

I am finding the same thing. Starting music from Spotify app or voice control results in no queue being visible in the android app. Sometimes it works, but not reliably.

 

Weirdly the queue seems to be always accessible and controllable from the web app.