Skip to main content
Kwmuel5
Contributor I
January 16, 2021

Playing different song than selected

  • January 16, 2021
  • 2 replies
  • 253 views

Hi, when I search for a specific song and selected it Sonos plays a different wrong song. Help please

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2 replies

    Airgetlam
    Airgetlam
    January 16, 2021

    Not quite enough information to even begin to hazard a guess. Let’s start with the basics:

    1. what is the source of the music you’re trying to play?
    2. what Sonos device are you trying to play it on?
    3. what version of the Sonos controller are you using?
    4. what device is your Sonos controller n?
    5. what OS is that device running?
    6. how are your Sonos connected to your LAN?
    7. Are there any errors that show up, either when you open the controller, or when you try to play a song?
    8. how are you choosing the song? Is it in a Playlist, or are you using the search function in the Sonos controller?
    Bruce
      106rallye
      106rallye
      January 16, 2021

      Spotify will do this on free accounts, I think Youtube does this too.

        Terms & ConditionsAccessibility statement