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Contributor I
Mar 24, 2024 2:44 AM UTC

playback issue

I have a playlist on Spotify that will not play on any of my Sonos speakers. Any suggestions?

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14 replies

buzz
Grand Maestro
Mar 24, 2024 3:12 AM UTC

Are there any error messages?

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Contributor I
Mar 24, 2024 3:33 AM UTC

The error message I always receive is "unable to add songs to the queue"

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controlav
Lead Maestro
Mar 24, 2024 1:02 PM UTC

How big is the playlist? How long does it take between you trying to play it, and the error? (I’m going to guess exactly 10 or 20 seconds).

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
Mar 24, 2024 8:32 PM UTC

It's a fairly big playlist, yes it takes about 10 seconds til the error shows up. 

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controlav
Lead Maestro
Mar 25, 2024 1:09 PM UTC

It's a fairly big playlist, yes it takes about 10 seconds til the error shows up. 

Its too big then, you’ll need to split it up (using the Spotify app).

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
Mar 26, 2024 3:02 PM UTC

Thanks!  Was hoping for a different answer can always play via Bluetooth vs splitting the playlist.  Any idea if this will ever change?  It’s a poor CX in my humble opinion.

 

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Ken_Griffiths
Mar 26, 2024 3:48 PM UTC

Thanks!  Was hoping for a different answer can always play via Bluetooth vs splitting the playlist.  Any idea if this will ever change?  It’s a poor CX in my humble opinion.

That’s difficult to predict. How many tracks are there in the playlist?

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Contributor I
Mar 26, 2024 3:56 PM UTC

2.2K songs.  An “everything” list

 

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Ken_Griffiths
Mar 26, 2024 4:15 PM UTC

2.2K songs.  An “everything” list

The average length of a streaming Music track is around 3m-30s according to various articles online, including this website…

https://www.measuringknowhow.com/find-out-what-is-the-average-length-of-a-song-in-the-us/

So that playlist will play for a total in excess of 128 hours 33 minutes

Thats rather a lot - here’s a suggestion:

If you split the playlist into perhaps two halves (or more) as an example, you can begin playing the first half to your Sonos room(s) and then simply add the second half of the playlist to the end of the same playing queue - and all should play and stay in situ, until you change the queue, or reboot/update your speaker/group controller device. 

Hope that assists and it’s likely going to be much better quality audio than using playback of the entire larger playlist over Bluetooth.

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Contributor I
Mar 26, 2024 5:27 PM UTC

Thanks for the assistance!

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