Enthusiast I

Play:5 cannot be found by S1 app on second phone

6 replies
150 views
Translate All

Have an old Play:5 that I control using the S1 app from my iPhone SE3 (latest version 11.5.2).

My wife would like to be able to control it from her phone too, so we installed the latest Sonos S1 app on her iPhone 16.

No matter what I’ve tried, the app on her phone cannot find the Play:5, despite my phone seeing it fine.

Tried all the usual stuff re-installing, double checking we are all on the same wifi network etc. But nothing. Seems really strange, what’s going on?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

controlav

Lead Maestro

Make sure “local network” permission is granted to the S1 app on her phone.

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

T

thomashenryAuthor

Enthusiast I

Make sure “local network” permission is granted to the S1 app on her phone.

Yep should have said in my original post, I had already checked this.

Translate

controlav

Lead Maestro

Make sure there’s no company-style VPN on her phone (eg installed via MDM). That’s the other common reason for no-devices-on-iOS.

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

T

thomashenryAuthor

Enthusiast I

Make sure there’s no company-style VPN on her phone (eg installed via MDM). That’s the other common reason for no-devices-on-iOS.

There isn’t… it’s just a normal personal phone

Translate

T

thomashenryAuthor

Enthusiast I

Guess there’s no fix then. Just randomly doesn’t work. Oh well.

Translate

controlav

Lead Maestro

Try my app “Phonos Plus” on her phone, will determine if its a phone problem, or a Sonos app problem.

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Sign up

Login to the community