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Enthusiast II
May 25, 2022

Planet Rock unable to play unless select again from My Sonos stations

  • May 25, 2022
  • 45 replies
  • 735 views

I have the proper Planet Rock plugin (or whatever it is called!) for Sonos and it seems to work every time on my Roam, but on the lounge speakers, if I don’t play it for a day or so, when I then press play on the Lounge it is never able to play - it comes back with “can’t find Planet Rock station” or something like that.

I then have to re-select it from my radio stations on My Sonos and then it plays fine. It does the same thing no matter which app I use - I have it on an iPad Pro and on an Android phone. They both have the same issue.

 

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45 replies

ratty
May 30, 2022

I wouldn’t imagine that the TP-Link router would be any problem at all for your Sonos. Your system is wired/SonosNet, so it’s not reliant on the WiFi other than for controller connection. I have a bunch of TP-Link WiFi kit and it all supports Sonos without problem, both for controller devices and for WiFi-only (portable) players.

By the way, you’re restricted to one Sonos device wired directly to the Hub3 because of STP issues. You could always add a small switch and wire multiple Sonos units through that.

JohnG666Author
Enthusiast II
May 30, 2022

The last time I tried it didn’t matter where I had the Sonos devices plugged in, it still caused problems.

And looking at the issue report on Sonos about this, it does say to only wire one Sonos device.

 

 

ratty
May 30, 2022

That article says connecting more than one product to the router with an Ethernet cable results in a broadcast storm. This is a classic case of the router blocking STP traffic between its ports (which the SH3 is known for), leading to an undetected network loop if more than one Sonos device is wired directly to it. This situation shouldn’t arise if the whole Sonos system hangs off a single router port, either via a separate switch or by daisy-chaining.

JohnG666Author
Enthusiast II
May 30, 2022

OK I do have some daisy chained switches so might give it a try. I can’t remember if when I tried it before, the switches were connected to more than one port on the router.

Thanks

 

Ken_Griffiths
May 30, 2022

I thought I would just quickly give the paused ‘Planet Rock’ Station a quick try, having earlier switched the DNS servers ..and it did play ok for me this time, that’s after 3 to 4 hours of it being paused.

So will now leave it overnight and just see what happens tomorrow.

Ken_Griffiths
May 31, 2022

So after the router DNS change yesterday, I’m still seeing the issue after 10+ hours of pausing the station - it seems it does timeout at some point. Diagnostic Report: 484082776

It starts what is presumably a new session when going into the service and starting the station afresh.

I’m pretty sure this is going to be ‘by design’ and that the Station drops the session at some point post-inactivity.

JohnG666Author
Enthusiast II
May 31, 2022

Thanks for trying this. At least I know I don’t need to change my router for the DNS Server settings.

It’s not a major issue but I just have to remember to reload the Planet Rock station every time and that’s not my usual way of using the app :)

I may still change my router at some point though because if I have to “upgrade” to the Hub5 at any time soon, I’m hearing about lots of issues with this in day to day use and most people are being advised to use it in modem mode.

 

ratty
May 31, 2022

I may still change my router at some point though because if I have to “upgrade” to the Hub5 at any time soon, I’m hearing about lots of issues with this in day to day use and most people are being advised to use it in modem mode.

 

As a matter of academic interest, has there ever been a VM Hub which folks happily use as a router?

Ken_Griffiths
May 31, 2022

As a matter of academic interest, has there ever been a VM Hub which folks happily use as a router.

Their Superhub2 (Netgear) was about their best, but that got worse with each new update and it went downhill after that. It became hackable too, allegedly.

VM have now added Plume WiFi mesh (in bridge mode) for some of their users on their 1gig connection, but at an added cost of £5+ per month. 

I do use their v5 Superhub (802.11ax) but it’s just in ‘router mode’, it’s features are limited… and so is Plume for that matter. It seems they don’t like users changing very much at all, guess it leads to support requests which they now do via WhatsApp text/chat by the way - which I find poor too.

Ken_Griffiths
May 31, 2022

I’ve perhaps been a bit unfair on VM in my last post, their broadband speed is excellent and admittedly there have been very few disconnections in the past 20+ years that I’ve been with them, so I’m not complaining about their service, just the hardware is not very configurable. At one point they limited DHCP reservation to 16 devices only (just as an example).