Skip to main content
Trending Lyricist I
December 13, 2023

Planet Rock Radio cuts out.

  • December 13, 2023
  • 14 replies
  • 724 views

Have a plantet rock subscription and use the radio app. All stations seem to cut out and then restart. It doesn’t happen on Tunein radio. I have just connected my atmos with an ethernet cable to the router, which is only 4m away as I thought it might be a wi fi issue. But its still the same.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

14 replies

casbarAuthor
Trending Lyricist I
January 15, 2024

I have binned my subscription, which will expire the end of the month. Listening on Tuenin on Sonos, no drop outs. Just been listening through the app on my iPhone whilst rowing, it dropped at least 3 times. Its obviously a Planet rock issue.

Lyricist II
January 31, 2024

Got a couple of drop-outs again, on the non-premium service, so my last comment may be invalid.  I did make another observation though...

If I ask “Alexa” to play Planet Rock (which then initiates the connection on my Sonos) I don’t experience cut outs.  When playing direct from the app or PC controller I do.  I wonder how/why the streams are different?  I’d be amazed if the Alexa device is acting as a buffer, but I suppose it is possible?

casbarAuthor
Trending Lyricist I
January 31, 2024

I’ve binned my premium prescription and haven’t noticed any drop outs since, either on the Rayo app on Sonos or my planet rock app on my iPhone. 

casbarAuthor
Trending Lyricist I
February 2, 2024

I spoke too soon, the planet rock app without subscription keeps cutting out on my iPhone as well :)