NORTON causing Sonos issues?

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Is anyone else having connectivity issues with Norton Security on a windows machine? I’ve had to uninstall Norton due to continuous connectivity issues with Sonos across all devices...

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AirgetlamAnswer

If the FAQ from Sonos doesn’t help, I’d be contacting the folks at Norton…after making sure I’ve updated their definitions.

Bruce

Airgetlam

I’m not sure I understand the question. Why would an antivirus program like Norton have an audio output to a Sonos speaker?

Bruce

S

schnawlAuthor

Trending Lyricist I

I think the firewall is blocking interaction with the apps on mobiles. If I have Norton installed it will not pick up the app for about 30 seconds when you open it up on a mobile? It’s a common issue, I found out about it through ***SONOS*** support this is how I knew to remove it.

My question is how do I configure the firewall so I can still have Sonos and NORTON!

S

schnawlAuthor

Trending Lyricist I

Since I have removed Norton from my PC on the network I have had no connection issues with mobiles. Surely there is a way to configure Norton to allow SONOS activity?

S

schnawlAuthor

Trending Lyricist I

You can’t believe the difference without Norton. Norton blocks everything,

S

schnawlAuthor

Trending Lyricist I

If I install Norton back onto this windows PC now, tomorrow when I wake up speakers will not be available on the network and the app will not work for about 30 seconds upon opening it...