Contributor I

Question

No Content Items Available

Forum|Forum|2 years ago
May 30, 2024
16 replies
6622 views

My husband bought a Plex server. I added the sever on my Sonos App and all worked fine for one evening playing music. Now I go to access the sever on the Sonos app and it states "No Content Items Available". The server is working fine. I can see and play my music via the Plex app but Sonos all of a sudden cannot see the tracks/content.

I am losing the will. I love my Sonos...or rather I did, as they've made things so hard to simply play and listen to music!!!

Can anyone help me please?

Thanks. Kelly

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

Corry P

Sonos Staff

Hi @rosswells127

It’s a little strange that you see delay, or have to try a couple of times - I would assume that you too are accessing your Plex server via the Relay option and that is the source of the delay. As I understand it, the Plex cloud servers will be doing a fair bit of work for all their users that do not have static public IPs. I am glad to hear that you are able to play media eventually.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

C

CrimsonMaze

Lyricist I

My husband bought a Plex server. I added the sever on my Sonos App and all worked fine for one evening playing music. Now I go to access the sever on the Sonos app and it states "No Content Items Available". The server is working fine. I can see and play my music via the Plex app but Sonos all of a sudden cannot see the tracks/content.

I am losing the will. I love my Sonos...or rather I did, as they've made things so hard to simply play and listen to music!!!

Can anyone help me please?

Thanks. Kelly

Hi Kelly. I too have a working Plex server and have come across the same issue you spoke of. But I managed to find a way around it. When you go into your Sonos app and click on Plex, there should be a search bar at the bottom that says “Search Plex”. Type in the artist or song and search. Now I will say for some reason if you click on the Artist it will come up with an error BUT if you click on the album instead it will bring up the album and the songs that you can now play on any Sonos speaker. I hope Sonos will find a fix for this but hopefully this will help in the meantime.

C

Chuggabob

Lyricist I

Back to Plex, turned “Enable Relay” off then back on and then back to Sonos which grudgingly listed my music collection. Something so simple but also something that should not have caused an issue. Possibly something to recommend others to try.

This worked for me. I’m so thankful to you for this. It’s been maddening that I couldn’t access Plex especially with the “Music library” having such poor functionality.

Sorry to say I no longer hold Sonos in high regard with the changes to their app of late. Time to consider alternatives.

rosswells127

Prodigy I

Back to Plex, turned “Enable Relay” off then back on and then back to Sonos which grudgingly listed my music collection. Something so simple but also something that should not have caused an issue. Possibly something to recommend others to try.

This worked for me. I’m so thankful to you for this. It’s been maddening that I couldn’t access Plex especially with the “Music library” having such poor functionality.

Sorry to say I no longer hold Sonos in high regard with the changes to their app of late. Time to consider alternatives.

Toggling the Plex “Enable Relay” option also made a positive difference for me. I get less occurrences of the “Something went wrong, try again” message now. Thanks you for suggesting this.

Ross.

M

MukinFajic

Lyricist I

Insanely frustrating and confusing that the SONOS app (on both my iPad and Google Pixel) has this issue, especially as the SonoPad iOS app (yes, I paid for it) can access my Plex library without a problem...

AmpleHeat

Lyricist I

@CrimsonMaze

Thanks for your tip. I faced the same issue: Plex installed into the Sonos app OK, but showed no content on my NAS. Typing names into the Plex search window of the Sonos app worked. The failure to list seems like a bug in the Sonos app.

Sign up

Login to the community