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Avid Contributor I
May 8, 2024 10:27 AM UTC

New web app: services not showing

I’m only seeing Spotify and Sonos Radio.  Anyone else?

I have to say it looks pretty sharp, a good start, but gotta display my services!

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2 replies

keithhuAuthor
Avid Contributor I
May 8, 2024 11:02 AM UTC

OK, I have an answer - you will need to re-add services using the NEW phone app.  When you do, the services will show up in the web app.  There doesn’t appear to be a way to add a service using the web app (yet?)

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webmink
Prominent Collaborator I
May 8, 2024 11:26 AM UTC

I found many of my services missing too, so got on the phone with Sonos. They could see all my services registered - it seems there is a bug in the new app/web app that omits some of the installed services at random. Using another device with the old app installed I can see all of them. The guy in support did not know a way to fix this without removing and re-adding everything so I am holding off messing with things until they fix it.

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