Skip to main content
CacheCoherence
Trending Lyricist I
May 9, 2024
Question

New Sonos app: Where are my custom radio stations?

  • May 9, 2024
  • 25 replies
  • 3275 views

Prior to updating the app, I had a number of custom streaming radio stations whose URLs I had painstakingly curated using the (old) TuneIn service.

After updating the app, where are they? Gone!

Does the new app have the ability to configure streaming radio by URL? Nah, I didn’t think so.

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    25 replies

    optijd
    Lyricist I
    May 10, 2024

    Exactly the same problem (in addition to alarms, sleep timers and queue management gone missing) - I had number of URLs for local radio stations added to SONOS favourites and after this update all have disappeared. Not only I can not add custom URLs any more, but I have now lost ones that I already had!

      ukchrishowell
      Lyricist III
      May 12, 2024

      I dropped on this article because i’m looking to resolve the same problem.

      Although you can’t get to the custom stations through the new app, for now, you can still get to them from the PC desktop app.  I’ll have to make sure i don’t update that one until a fix is found!

        ix3000
        Lyricist I
        May 12, 2024

        Same problem here. @Sonos where are all my custom radio station URLs from for example di.fm?

          Jeff underwood
          Lyricist I
          May 12, 2024

          Post update like others I have lost my most favourite station! How can I get Handcrafted Radio (Okemos Radio)? May need to junk a 5 system sonos rig if such a simple Radio station can not work 🤔

            ukchrishowell
            Lyricist III
            May 12, 2024

            Post update like others I have lost my most favourite station! How can I get Handcrafted Radio (Okemos Radio)? May need to junk a 5 system sonos rig if such a simple Radio station can not work 🤔

             

            I agree. If custom stations are going to be permanently removed, i will be selling what i have and taking my custom elsewhere.

              RogerCC
              Contributor II
              May 13, 2024

              See this thread:

              Good luck!

                gdeleeuw
                Lyricist I
                May 14, 2024

                I believe it is unacceptable to launch your new app with so much buzz but then having to discover that basic functionality has disappeared and no way to go back to the previous app version.  I was a loyal Sonos customer but this got me over the edge and decided to start upgrading my speakers with Bose. We are not a free testing crowd Sonos. 

                  Isegrimm
                  Trending Lyricist I
                  May 15, 2024

                  I contacted customer support about this, and they stated that the custom radiostations have disappeared from the app due to an issue which they're working on. As I understood, the radiostations are still there and will be visible again in a future update.

                    Blaffetuur
                    Lyricist I
                    May 24, 2024

                    Same problem. Even if you know the URL of the stream there is no way to enter it in the app. There are other regressions, notably reactivity (system recognized after minutes) and counterintuitive grouping. Shame on Sonos.

                     

                     

                      Isegrimm
                      Trending Lyricist I
                      May 24, 2024

                      Right now I kind of gave up using the mobile app.
                      I'll stick with the desktop app until all the bugs are sorted out and missing functionality is brought back.

                        Show more replies
                        Terms & ConditionsAccessibility statement