Contributor I

Question

new sonos app released 7th May 2024 issues

Forum|Forum|2 years ago
May 9, 2024
309 replies
50175 views

Apart from the listed problems with music libraries, sleep,alarm, wifi channel options missing and Rova issues, I’ve noticed another, forgetting Sonos systems.

This is when i leave my home system and go to work which we have Sonos, when i opened my app with the old app, this would seamlessly connect to the work system, then when i get home seamlessly connect to my home system and so on.

Now the new app requires me to ‘join new system’ every time i go to work and come home. It doesn’t remember or seamlessly change between the 2 systems. I also tried this when going to my parents home and brothers who have Sonos. I am on their local networks and the same issue. I have to join their system, then i get home and have to join my system.

Too many bugs on the new app, and Sonos should allow us to download the old app until they sort out all the problems. Im sure once the bugs are ironed out, this new app will be a better experience. I have noticed when it is working, it is quicker on connection when opening the app.

Poor testing by Sonos, i expected better from a brand like this.

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Ken_Griffiths

The new Sonos App currently only caters for a single Sonos ‘Household’ or ‘System’ at the moment - I’ve worked around this with the S2 setup in the past, by keeping the ‘distributed’ devices across locations held in the same Sonos Household and instead adding the various locations different WiFi networks to the Household instead.

That has allowed me to use the new App and Sonos at different locations.

Ken_Griffiths

If you perhaps still have the Sonos S2 (gold) .apk installer for an Android controller device you maybe able to resolve this by going to ‘settings/system/networks’ and adding the Works WiFi credentials to the Home Sonos setup and then take one, or more, of the works speakers and add it to the Home system. Then simply take it back to work, where both speaker and new Sonos App should then work for you.

Alternatively, you may have to wait until the new Sonos App caters for adding additional networks, or additional Sonos Households to an existing system/controller App, which perhaps may take a while, some months, I suspect, that’s assuming Sonos has those features on their roadmap for this new App.

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Adabs77Author

Contributor I

That all makes sense, I do have the old app on my sons iPhone, might give it a try.

just loves all points to what’s missing on this update, too many bugs and features missing. I see Sonos is having a conference on may 14 to discuss the dissatisfaction and adjustments to their now average app. Spoke with customer support yesterday and they mentioned it will take some time to iron all this out. Just don’t know why they would release a half baked app.

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Adabs77Author

Contributor I

Proves not ‘loves’! Doh!!

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mrm22

Contributor I

I have been advised I can’t access the old app.

I am exploring BlueSound, this is ridiculous

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Marken

Lyricist I

We are not ready to throw away out speakers yet but if these concerns listed already by others are not addressed or acknowledged soon we will walk away from sonos. We cannot move from house to house with the new app, we cannot select from our favorites effortlessly, I want access to the old app. So many issues that I do not have time to list. If they do not acknowledge a significant mistake in this update and change things back shortly we are looking to move to bluesound as well. So irresponsible!!!!!

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xnigelx

Enthusiast I

So no more sleep timer on this app. Hot garbage.

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dazkgoodwin2

Enthusiast I

If you perhaps still have the Sonos S2 (gold) .apk installer for an Android controller device you maybe able to resolve this by going to ‘settings/system/networks’ and adding the Works WiFi credentials to the Home Sonos setup and then take one, or more, of the works speakers and add it to the Home system. Then simply take it back to work, where both speaker and new Sonos App should then work for you.

Alternatively, you may have to wait until the new Sonos App caters for adding additional networks, or additional Sonos Households to an existing system/controller App, which perhaps may take a while, some months, I suspect, that’s assuming Sonos has those features on their roadmap for this new App.

Good luck with that - I downgraded back to the old version yesterday via APKpure, but overnight the new version installed itself again! I’ve turned off my entire Sonos system now, it’s been rendered useless by the new app. That’s 10 speakers, wasted. Well done Sonos. Thank god I have a Roam which I can still use as a Bluetooth speaker from my phone!!

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dazkgoodwin2

Enthusiast I

I have been advised I can’t access the old app.

I am exploring BlueSound, this is ridiculous

You can download the Android apk of the old version from APKPure, but Google Play services might update back to the new version when you’re not looking!!! 😡

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dazkgoodwin2

Enthusiast I

I’ve been a Beta tester in the past for Sonos, app and hardware, but this new version of the app is so pre-Alpha it’s shocking. I don’t need to repeat comments from others regardless the countless bugs and missing features, but losing alarms and timers is poor, and as music on my NAS is my primary source, accessing and managing that is not easy now. Bookmarked playlists from NAS sources on the home screen don’t seem to work, or is that just me?

Oh, and why do the volume sliders in the group screen keep sliding back like they have an elastic band attached refusing to let you increase the volume?!!! This is on both Android and iOS versions!!.

For now, my 10 Sonos speakers have been turned off! (except for my Beam, in case I need the soundbar for TV), as they are effectively useless.

One plus, I have 2 Roams, so I can still play music via Bluetooth from my phone, yay!!! 🤣

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