Contributor I

New SONOS app: many features no longer available!

Forum|Forum|2 years ago
May 7, 2024
192 replies
18345 views

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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BennyB0Y

Enthusiast I

The Update is a “RUSH JOB!” - I can only think someone’s finger slipped too early on pressing the RELEASE button. Sonos App Development better have plans to put the Timer, Alarm and Local Music Library features back in! This should’ve been a BETA release!

Come on Sonos! Please don’t only just listen to your customer base, act on it too. Thanks.

R

Ray_78

Lyricist I

Fully agree with everything being said above i this thread.

Typical rush job, “we’ve got to release by end of this week...” kind of management.

There are some good /useful new additions so …

But I do hope they’re going to release, quickly, an interim update with the top 10 urgent fix !

I vote for :

1- sleep timer

Sonos product manager should publish such a list .. just saying 😐

R

Rhonny

Prodigy III

I am sure there are reasons that a decision was made to release a substandard app with fewer features and functionality than its predecessor, but as a SONOS customer for 15 years, the reason escapes me.

7th May saw the 2nd quarter results announced to shareholders, which began with a statement from the CEO about the day seeing the launch of the new software and its importance to Sonos’ continued success. They couldn’t postpone launching it, whatever condition it was in.

C

Cochonou

Enthusiast II

7th May saw the 2nd quarter results announced to shareholders, which began with a statement from the CEO about the day seeing the launch of the new software and its importance to Sonos’ continued success. They couldn’t postpone launching it, whatever condition it was in.

Well, of course they could have postponed it, it was their decision to link the release of the new update to their quarterly results announcement. It is not like it would be the first time for a publicly traded company to announce delays, especially for a software release which customers were not really eager for (until Sonos started hyping it up by e-mail two weeks ago).

I do not think they acted in the interest of their customers… or even in their own interests.