Contributor I

New SONOS app: many features no longer available!

Forum|Forum|2 years ago
May 7, 2024
192 replies
18345 views

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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randomusername123456

Contributor I

How is this real life? I just went to set a sleep timer for my daughter’s music while she's in bed and the function is gone?! How does software like this get pushed as a replacement rather than a different app? This is extraordinary and is a reminder to never trust a private corporation, I doubt I'll ever buy another Sonos speaker.

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HenriR NL

Enthusiast II

Sonos has gone completely mad! This is the end of it. Each app update made things worse and this really is next level. Bring back the former app(s): IMMEDIATELY!!!!!!!

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castalla

Local Superstar

Unless they sort this out ASAP, then they won't sell many of their new headphones, or any other devices.

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

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Skevfirbdirh

Lyricist I

This is crazy!! Please bring back sleep timer

paulrudkin

Lyricist I

I am sure there are reasons that a decision was made to release a substandard app with fewer features and functionality than its predecessor, but as a SONOS customer for 15 years, the reason escapes me.

I sincerely hope the team is in a crisis management meeting right now. Brand reputation is important, and I think you have damaged it quite considerably with this release, over the last 15 years I have championed your products with family, friends and colleagues and can no longer do this.

Hopefully, you can dig yourself out of this hole quickly.

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sdh0407

My first thought when i got the email an update was coming was “OH NO” and it turned out to be way worse. If you haven't, don't. There are no new features and stuff you've tweaked over the years is gone. Major fail

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JAP680

Lyricist I

I wish I had read this thread an hour ago. Astounding that Sonos would create an “update that is so terrible. Honestly it is bad enough that I am considering getting rid of the mountain of Sonos products I have. Embarrassing. Whoever is leading the App development process and made this decision should be fired. Trying to figure out how to roll back the update. Mind boggling.