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Contributor I
May 7, 2024

New SONOS app: many features no longer available!

  • May 7, 2024
  • 192 replies
  • 18345 views

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

  • Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
  • Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
  • Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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192 replies

Trending Lyricist I
May 10, 2024

Uninstall/remove/throw away the 'new’ Sonos app 

And after that download the 16-1 apk and install
https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/
And you'll be able to use your phone or tablet like you used to 4 days ago
Enjoy!
 

Lyricist III
May 10, 2024

Uninstall/remove/throw away the 'new’ Sonos app 

And after that download the 16-1 apk and install
https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/
And you'll be able to use your phone or tablet like you used to 4 days ago
Enjoy!
 

Worked. I have the old Sonos back. If they disable this version before the new one is completely fixed, I’ll be done with Sonos and will make a complete break. A disgraceful act on this company’s part.

Lyricist I
May 10, 2024

I've followed the above instructions, uninstalled and downgraded the app.

Sleep timer is an essential function for me, and I won't be using the new app until it's re-added. It also runs slower, and is missing other features which are important.

I'm sure SONOS are listening, but this was a bad mis-step that could.have been avoided, and has created a real customer sentiment issue.

BennyB0Y
Enthusiast I
May 10, 2024

I've followed the above instructions, uninstalled and downgraded the app.

Sleep timer is an essential function for me, and I won't be using the new app until it's re-added. It also runs slower, and is missing other features which are important.

I'm sure SONOS are listening, but this was a bad mis-step that could.have been avoided, and has created a real customer sentiment issue.

Hear Hear! Totally agree 

BennyB0Y
Enthusiast I
May 10, 2024

Uninstall/remove/throw away the 'new’ Sonos app 

And after that download the 16-1 apk and install
https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/
And you'll be able to use your phone or tablet like you used to 4 days ago
Enjoy!
 

Older working Sonos on my tablet. New Sonos still on my phone. I believe that the new Sonos tries to do everything via the Web, and not on your immediate Wired / Wireless Local LAN, thus the poor connectivity, plus it forgetting what system it's connected to.

Lyricist I
May 10, 2024

The new Sonos app does not link properly with IDAGIO, and stops playing after each movement instead of playing  a whole symphony, concerto, whatever. Changing volume or speakers is slow and clunky. The previous app played IDAGIO seamlessly.  By chance, I have just installed a Bose 600 TV soundbar, and I discovered that IDAGIO links perfectly with that. So I am now planning to find a non-Sonos solution. The  Sonos phone support line in the USA has a current wait time of 70 minutes. All totally unprofessional and unacceptable.

Lyricist I
May 11, 2024

Insane. Logged on to play music and app was just gone. New app appeared in PlayStore ALL OF MY FEATURES and services are gone. Just getting an Error Code 401Unauthorozed.

Why Sonos???? If it's not broken....DONT BREAK IT! 

Enthusiast I
May 11, 2024

You might think that a CONTROLLER app would actually let you CONTROL the audio that plays on this audio system.

Ha ha ha ha, joke's on all of us because it no longer does its MOST BASIC FUNCTION. I can't choose what song is going to play next, I can't take a song out of the queue, I can't even clear the queue to try to start lining up music fresh. In other words I CANNOT CONTROL what will play. Thus this is not actually a controller app. Not sure what it IS, but it's definitely NOT a functional controller. 

Thank heavens I could download an APK of the old S2 app and reinstall that instead! And I made sure to turn off auto updates both in the app, and in the Google Play store, so hopefully they can't brick my system without warning again in the future.

 

Enthusiast I
May 11, 2024

How can my queue be empty when I’m playing music. My God I’ve never seen such a rubbish app

 

Lyricist I
May 11, 2024

 I’ve tried to read through most of the replies but I don’t think this was mentioned. 

with this update I lost all of my custom url streaming links via tunein. The new tunein integration does not seem to allow me to add them back in. And Sonos has not updated their how to guide on what to do in this situation.

Along with all the other complaints this one needs to be added to their fix this soon bucket list or I’ll reconsider any further purchases.  I wanted to get invested into this ecosystem but after this update I can’t get behind that.