New SONOS App - Adding to queue

Next to being able to play music on the speakers in the first place the add to queue is probably one of the most important features for me. Anything should be possible to be added to queue without replacing everything currently queued. Meaning both single songs or entire albums or playlists.

I had also hoped for the volume button integration on iOS to be back, but that seems a bit far out with all the other basic stuff missing in the new app right now. 
 

at the moment I hardly see any improvement over the old app, the new UI is taking some getting used to but I won’t be complaining about that as I’ll probably get used to that with time so it’s not really a problem. But it really is a problem that the new app is missing so many good features we had in the old app.

This has to be an oversight???  It’s unbelievable. This is a company we’re told with annual sales revenue amounting to around 1.6 billion U.S. dollars in its 2023 fiscal year. ]

So, do tell, who’s head of User Testing? They’ll be well remunerated. They signed it off, right? 

“You think you want the old version, but you don’t.” -Blizzard Entertainment 

(Proceeds to release the old version)

Looks like SONOS released a proof of concept as a new version… So many features are missing. They should put back the old app version until the new one has all the features.

With the latest update, the option to add searched podcasts to the end of the current playlist has disappeared - instead at the end of a podcast it plays another episode. The useful graphic of what has been already played and podcast date have also vanished. Is this supposed to be an improvement?

Oh my God found something else that's broken. Relative volumes. In my living room I have two speakers, and one should be quieter than the other. I can do that but if I increase group volume it increases both.

I'm so frustrated with this awful new app.. seriously just pull it down. It's completely broken. This was obviously not tested by anyone remotely competent or you ignored their pleas. 

This missing feature is terrible. How can they update and app and go so fare backward? It’s like going from Windows 10 back to DOS. 

Just checked the update schedule and it says “adding to queue and playing next”. This is not all - we want to be able to edit the queue. Rearrange songs within the queue. In other words, please do the bare minimum and bring back the most basic and useful feature in full.

As if it can’t get any worse. I have been in an email chain with Sonos support sorting out another issue re amps cutting out, and my latest response got an automated reply saying the email was no longer being monitored, raise you question on the web. I am lost for words!!!!!! 

I can do this with the old iOS app but it’s broken on the new one.

Use case: I’m listening to a webinar on my iPad (this afternoon) or a Spotify playlist on my iPhone (this morning) with the audio sent to one Sonos speaker by AirPlay. In the past, when I needed to go to another room, I’d open the Sonos app, tap the icon at the bottom right. I’d select the speaker that was currently playing the audio which I wanted sent to all the speakers. That would replace “no music selected” and the music was sent everywhere. Easy! Now, in the new app, the music that is going to one speaker is never, ever available at the top. There is just a hopelessly useless message: “No music Queue is empty” that can’t be replaced. When I press “apply,” the music just stops because the Empty Queue is the only option. Why??? Please fix this!!!!  

(I made this video which show how both apps behave with this simple request in case my explanation wasn’t clear. I hope it helps.)