New SONOS App - Adding to queue

I’m not a misery loves company kinda  person, but there is a ‘rounding off of the edges’ to know that I am not alone in my frustrations, which have been growing over recent years. Mind you, I did have a number of years when I did enjoy my Sonos system, and also sold people (and small offices) on Sonos. I sorta feel bad now that I have because I could/would not recommend them to anyone at this point and would actually talk someone out of going with Sonos if they asked. I think I would need to see a major turn-around in a relatively short period of time (they’ve been doing this for a while now, so they can fix most of these issues).

Oh, and for the Sonos folks that are monitoring this thread, I think one of the easiest things you can do is make the old version available again. It sounds like many people would go back to it without thinking twice.

At this point, I am just riding it out as long as I can, but I’m curious about Sonos alternatives and think we should try to help each other out to find the best alternatives. I have only casually looked into alternatives because, like most of you, I have a lot invested in Sonos, and changing systems would be a huge time suck to say the least. But at this point, like so many others, I feel like I’m really reaching the end of my patience with this stuff and/or this company. I hate the idea that I feel like I’m being pressed to move on and the expense of doing so is hard to swallow. Right now, Audio Pro is one I am looking into (Swedish Company). Also Looking into Bluesound Generation. I know there are some Apple alternatives for those use Apple (I am mainly Windows on the computer side, but have iOS devices). I’d be interested in hearing if anyone has others they are looking into. Not a conversation I really wanted to start and/or have, but it’s time.

We nee to be able to revert back to the old Sonos 2 app. This is just horrendous. Where is the search feature in my library?  I have to scroll all the way down to find what I want. a long way to Yazz or Zappa. This app once fixed has to have all the functionality for home music libraries as the previous app. What a travesty that this has been unleashed on us. It feels like some cruel joke. 

I’m very disapointed in the new Sonos app, and infact get angry using this device.

thinking in transfer to Bluesound 

Wait till July!?!

This is a mess. Just idiotic

I am feeling sorry I bought into Sonos - absolutely no respect for their customers but everything for their corporate streaming masters

This app is an unmitigated disaster. I had to use Amazon Alexa to stop the music. The Sonos app would not stop playing music.

I'm very disappointed in the new Sonos app. I've had to sign in several times which I've never had to do before. I have one system at my house and another system at a place I rent and it won't automatically find the system without me choosing to join whereas previously it would just join the system because it recognized it. Now there are apply buttons to initiate an action like volume change. In some instances it seems you can do it without hitting the apply button, but in others you can't. I don't recall there ever being an apply button before. Managing the different room setups I have has become more cumbersome as well. Previously it was easy to select. Now it is not. I'm amazed at all the things that are not good in the new app. Very disappointed. Would love it if I could get a hold of the old app.

Why can't I edit the queue any more? When I try to add one podcast, it adds all un-listened to episodes instead of just the one episode I want. Then if I pick another podcast, it replace the whole queue instead of allowing me to add one episode to my queue.

Admittedly I’m a sonos fanboy, but like many on the post why in the world would you nix functionality like “add next in queue” or “add end of queue”. This is a great example of how sonos doesn’t understand “how” its users are using the app. Additionally, why would you completely change the interface! For years sonos has programmed “us” on how to use the app, then some nitwit says let’s change the entire way people use the app. A better approach is to build on known functionality not completely redesign. It’s like someone really wanted to show what “they” “could” do vs what the “should” do. Epic fail for the dev team.

Just wanting to add to the thread - another user not happy with this update. Best solution would be to offer the old add again until this is fixed. Not being able to edit the queue is really a shocking omission. 

It’s worse than that.  It completely ruins the use of the hardware for many of their core users.  That there hasn’t been a response from on high that acknowledges this is the real kicker.  A timeline that *might* be able to restore some function in a few months basically means being unable to control your hardware, particularly for those who invested thousands to play their own libraries of music.  Sonos is clearly reminding us all that although we spent a ton on hardware, they are the ones who will decide how we can use it and that they don’t care about their user experience.  It’s the last time I make the mistake of buying from their closed architecture. I love the hardware but if they are going to repeatedly undermine how I’m allowed to use it by poor software, I’m out.