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Martin_Goerg
Contributor I
Jun 9, 2024 4:23 AM UTC

New Sonos App

Sorry, but the new Sonos app is a step down from the previous!

The journeys are not smooth and more convoluted than before and the app is even slower than the previous.

Each time I want to use my system, I am first prompted with this screen for a long while, before my system appears.

Please Sonos fix these things. Your hardware is great, but the software requires significant improvements

 

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    9 replies

    bkk
    Enthusiast II
    Jun 9, 2024 4:28 AM UTC

    All my streaming services are no longer connecting.

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    Phillh20
    Lyricist III
    Jun 9, 2024 6:34 AM UTC

    New sonos app is a totally disaster, it just doesn't work and should never have been released in this condition. 

    The attitude from sonos about this absolutely stinks and they have distroyed their credibility and fan base in one foul swoop.

    An apology is overdue! 

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      jsm1976
      Lyricist I
      Jun 9, 2024 2:30 PM UTC

      New sonos app is a totally disaster, it just doesn't work and should never have been released in this condition. 

      The attitude from sonos about this absolutely stinks and they have distroyed their credibility and fan base in one foul swoop.

      An apology is overdue! 

      Quite correct.

      Time they swallowed their pride, rolled back the app and develop the new app further before releasing. 

      I'm sure plenty of people would be happy to beta test.

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        Mr I can't add to my play list
        Trending Lyricist I
        Jun 10, 2024 1:03 PM UTC

        Will we ever be able to add to our playlist again 

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        Rhonny
        Prodigy III
        Jun 10, 2024 1:04 PM UTC

        Yes. 

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          Mr I can't add to my play list
          Trending Lyricist I
          Jun 10, 2024 1:06 PM UTC

          When will we

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          jgatie
          jgatie
          Jun 10, 2024 1:09 PM UTC

          When will we

           

          July.  See here:

          https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

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          Rhonny
          Prodigy III
          Jun 10, 2024 1:11 PM UTC

          Ah, now that is the question alright. 

           

          Here is their published plan - I’m hoping adding to Playlists will be under ‘improved playback settings’… 

           

          • Continued improvements to navigation for visually-impaired customers: mid-June

          • Playback controls including mute and volume numbers: June

          • Local music library search and playback: mid-June

          • Improved playback settings including Play Now: July

          • Create and edit local music library: July

          • Improved Autoplay settings: July

          • Improved Sub audio settings with Amp: July

          • Snooze alarms: TBD

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            Mr I can't add to my play list
            Trending Lyricist I
            Jun 10, 2024 4:52 PM UTC

            When will we

             

            July.  See here:

            https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

            Thank you so much 

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