Contributor I

Answered

New Sonos App

Forum|Forum|2 years ago
May 18, 2024
39 replies
1491 views

Does anyone know when this terrible new app will be fixed or updated?

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Best answer by GuitarSuperstar

See this post from Sonos:

Show previous replies

M

mjnoe70

Lyricist III

There is some sort of schedule, according to this FAQ article.

My understanding is that the FAQ article will be updated as needed. But I also don’t think that data is exhaustive.

You can see what has already been added in the release notes here.

They need to address the lost features first. I love that the new speakers can do more when using the new app but you are missing the point. Fix the app or allow the S1 to connect to new speakers. That would fix a bunch of the issues immediately for most. However, that would remove the money Sonos is making by taking away so many of the earlier speakers ability to work today so I know that will not happen.

S

SlamDesi

Renowned Enthusiast II

There is some sort of schedule, according to this FAQ article.

My understanding is that the FAQ article will be updated as needed. But I also don’t think that data is exhaustive.

You can see what has already been added in the release notes here.

They need to address the lost features first. I love that the new speakers can do more when using the new app but you are missing the point. Fix the app or allow the S1 to connect to new speakers. That would fix a bunch of the issues immediately for most. However, that would remove the money Sonos is making by taking away so many of the earlier speakers ability to work today so I know that will not happen.

The release notes indicated improved library connectivity although, that certainly isn’t the case for me or others. In fact, the iOS/iPhone app doesn’t even show my libraries under Your Sources. Like mjnoe70, I’d be happy to roll back to the S2 app on my iPhone. As I’d mentioned before, they’ve “fixed” something that was never broken. Additionally, the web app is hosed as well. I launch that every once in a while to see if something’s changed and, it hasn’t.

P

Pster

Enthusiast I

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

S

SlamDesi

Renowned Enthusiast II

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

I’m to the point, as more time passes and the complaints pile up, that I think their app is a complete and total bust. People have posted work-arounds but, to what degree does this become “our” responsibility to repair - in whatever backasswards way is necessary - our Sonos systems? I’m holding out hope that Sonos will release a new update, additional app - whatever - that will allow us to AT LEAST get back to where we were with our iPhones/iPads and, our libraries will reappear on said devices no matter how they’re stored, NAS, USB...etc. I’ll take S2 back on my iPhone now if that’s a possibility if it will get me back where I once was.

AlexPermit

Prodigy I

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

I’m to the point, as more time passes and the complaints pile up, that I think their app is a complete and total bust. People have posted work-arounds but, to what degree does this become “our” responsibility to repair - in whatever backasswards way is necessary - our Sonos systems? I’m holding out hope that Sonos will release a new update, additional app - whatever - that will allow us to AT LEAST get back to where we were with our iPhones/iPads and, our libraries will reappear on said devices no matter how they’re stored, NAS, USB...etc. I’ll take S2 back on my iPhone now if that’s a possibility if it will get me back where I once was.

It’s possible. Read this thread to the end

It’s a bit involved but was worth it for me. I’m running S2 on my iPad. My system works like a charm.

S

SlamDesi

Renowned Enthusiast II

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

I’m to the point, as more time passes and the complaints pile up, that I think their app is a complete and total bust. People have posted work-arounds but, to what degree does this become “our” responsibility to repair - in whatever backasswards way is necessary - our Sonos systems? I’m holding out hope that Sonos will release a new update, additional app - whatever - that will allow us to AT LEAST get back to where we were with our iPhones/iPads and, our libraries will reappear on said devices no matter how they’re stored, NAS, USB...etc. I’ll take S2 back on my iPhone now if that’s a possibility if it will get me back where I once was.

It’s possible. Read this thread to the end

It’s a bit involved but was worth it for me. I’m running S2 on my iPad, my system works like a charm.

Alex… Thanks for the post. Is there somewhere in that link/thread where it addresses iOS/iPhone/iPad downgrade process? I see the Android stuff.

AlexPermit

Prodigy I

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

I’m to the point, as more time passes and the complaints pile up, that I think their app is a complete and total bust. People have posted work-arounds but, to what degree does this become “our” responsibility to repair - in whatever backasswards way is necessary - our Sonos systems? I’m holding out hope that Sonos will release a new update, additional app - whatever - that will allow us to AT LEAST get back to where we were with our iPhones/iPads and, our libraries will reappear on said devices no matter how they’re stored, NAS, USB...etc. I’ll take S2 back on my iPhone now if that’s a possibility if it will get me back where I once was.

It’s possible. Read this thread to the end

It’s a bit involved but was worth it for me. I’m running S2 on my iPad, my system works like a charm.

Alex… Thanks for the post. Is there somewhere in that link/thread where it addresses iOS/iPhone/iPad downgrade process? I see the Android stuff.

Go to my first post, around the middle of the first page. I made three posts in a row because the system initially held up my first post.

If it works for you (or have any problems) please post in that thread so others can benefit.

S

SlamDesi

Renowned Enthusiast II

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

I’m to the point, as more time passes and the complaints pile up, that I think their app is a complete and total bust. People have posted work-arounds but, to what degree does this become “our” responsibility to repair - in whatever backasswards way is necessary - our Sonos systems? I’m holding out hope that Sonos will release a new update, additional app - whatever - that will allow us to AT LEAST get back to where we were with our iPhones/iPads and, our libraries will reappear on said devices no matter how they’re stored, NAS, USB...etc. I’ll take S2 back on my iPhone now if that’s a possibility if it will get me back where I once was.

It’s possible. Read this thread to the end

It’s a bit involved but was worth it for me. I’m running S2 on my iPad, my system works like a charm.

Alex… Thanks for the post. Is there somewhere in that link/thread where it addresses iOS/iPhone/iPad downgrade process? I see the Android stuff.

Go to my first post, around the middle of the first page. I made three posts in a row because the system initially held up my first post.

If it works for you (or have any problems) please post in that thread so others can benefit.

Hi, Alex… I appreciate you sharing that but… That kind of work-around is exactly what I was referring to when I typed “but, to what degree does this become our responsibility to repair - in whatever backasswards way…” I think it’s great that some techies have the equipment and ability to do this. I’m not one of them. I have no Windows anything and, I felt quite good about myself when I was able to rollback to the S2 controller on my desktops (two iMacs). 😂 This particular effort is tiring just skimming it. Thanks again, Alex. I appreciate the effort.

AlexPermit

Prodigy I

New issue for me: I use my Apple iPad to control SONOS (and all my other home automation). Every time I try to open the new app it just spins and spins and spins and will not open. I close the app. The second time I click on the app it loads and opens. So now every time I want to use SONOS I have to open the app TWICE. WTF?

I’m to the point, as more time passes and the complaints pile up, that I think their app is a complete and total bust. People have posted work-arounds but, to what degree does this become “our” responsibility to repair - in whatever backasswards way is necessary - our Sonos systems? I’m holding out hope that Sonos will release a new update, additional app - whatever - that will allow us to AT LEAST get back to where we were with our iPhones/iPads and, our libraries will reappear on said devices no matter how they’re stored, NAS, USB...etc. I’ll take S2 back on my iPhone now if that’s a possibility if it will get me back where I once was.

It’s possible. Read this thread to the end

It’s a bit involved but was worth it for me. I’m running S2 on my iPad, my system works like a charm.

Alex… Thanks for the post. Is there somewhere in that link/thread where it addresses iOS/iPhone/iPad downgrade process? I see the Android stuff.

Go to my first post, around the middle of the first page. I made three posts in a row because the system initially held up my first post.

If it works for you (or have any problems) please post in that thread so others can benefit.

Hi, Alex… I appreciate you sharing that but… That kind of work-around is exactly what I was referring to when I typed “but, to what degree does this become our responsibility to repair - in whatever backasswards way…” I think it’s great that some techies have the equipment and ability to do this. I’m not one of them. I have no Windows anything and, I felt quite good about myself when I was able to rollback to the S2 controller on my desktops (two iMacs). 😂 This particular effort is tiring just skimming it. Thanks again, Alex. I appreciate the effort.

I get it. If you don’t have access to a windows machine it’s not a possibility for you.

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