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Contributor I
May 15, 2024 6:39 AM UTC
Answered

New Sonos App

The new app is really bad. The features which were iportant to me:

  1. Set an alarm with a radio chanell
  2. sleeping timer

are gone, why do you introduce a new app which is worse than the old one?

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nik9669aAnswer
Senior Virtuoso
May 15, 2024 7:05 AM UTC

Alarms are back, according to this. For the sleep timer you’ll need to doze till mid June. 

8 replies

nik9669aAnswer
Senior Virtuoso
May 15, 2024 7:05 AM UTC

Alarms are back, according to this. For the sleep timer you’ll need to doze till mid June. 

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Lyricist I
May 15, 2024 8:08 AM UTC

The new app is really much worse! I hoped with the update to have better functioning because it wasn't that good at all and now it's even worse. 😢😢

It is very slow in connecting. Connection drops even when the app is open. When adjusting volume it often reacts only many seconds later or not at all. 😢😢

Even when Sonos Roam is switched on and visible in the app it doesn't connect. It also doesn't show the battery % anymore. 😢

Unfortunately it is also less user friendly. 😢

Considering to switch to other system 😢

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Prominent Collaborator I
May 15, 2024 11:11 AM UTC

I have faith that Sonos will sort out the issues.  I like the look of the new app and look forward to seeing the features from the old app being brought back.

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Enthusiast II
May 15, 2024 12:12 PM UTC

Selecting a device to play on is now infuriating. For some reason, it now defaults to a player I almost never use, instead of the one I last used, which was how the old app worked. When I unselect the device I don’t want, and select the device I do want, it can take 3-5 times for it to “stick” and even then it shows it playing on the wrong device even when it is playing on the correct device. 

 

I’ll give this one more update to fix. Then I’m switching to another vendor. Life is too short.

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Lyricist III
May 16, 2024 6:54 PM UTC

When is IDAGIO going to work again? Should I cancel my subscription?

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Lyricist I
May 17, 2024 8:03 PM UTC

Todo el día sin poder escuchar música pues la aplicación es una auténtica basura, no envía música seleccionada, se queda muerta, he intentado todo y no hay manera, desastre total. Vergüenza ajena 

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Contributor I
May 19, 2024 7:49 PM UTC

So bad - Sonos please restore functionality- I have never been motivated to take to a chat room but this update is so utterly appalling that I have. It worked, it was intuitive, it allowed you to build queues, access playlists - now it doesn’t. You have created a vastly inferior version of what worked - somebody needs to be sacked ! 
 

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Lyricist I
May 20, 2024 9:05 PM UTC

This new app won’t let me play all of my speakers together. I can group my two Play:1’s and Port, but my Roam won’t connect to them, although I can play it alone. Very annoying.

Also, phone support has not been under 60 minutes for two days now. Why don’t you have a call back system?

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