Skip to main content
Damaco
Contributor I
May 21, 2024 5:34 PM UTC

New application disaster?

Why new application is such a disaster?

Why no answer to call made ? because 60 minutes of delay to have someone on the phone, who will wait?

Funny part is that the sonos one is playing music But the disaster application do not detect the system... which is working!

Awful

What are you doing to solve this?

Is there anyone behind digital screens?

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    3 replies

    fraolim
    Enthusiast II
    May 22, 2024 2:43 PM UTC

    Why new application is such a disaster?

    Why no answer to call made ? because 60 minutes of delay to have someone on the phone, who will wait?

    Funny part is that the sonos one is playing music But the disaster application do not detect the system... which is working!

    Awful

    What are you doing to solve this?

    Is there anyone behind digital screens?

    Been complaining for 2 weeks and the company ignore us. 

    BAD COMPANY. 

     

    Translate
    DamacoAuthor
    Contributor I
    May 22, 2024 2:57 PM UTC

    Yes a total Failure… and rating of the app in “play store” is falling down… seems they do not care about their community and clients

    Translate
    limcungwei
    Enthusiast II
    May 22, 2024 3:04 PM UTC

    Dont recomnend sonos to anyone.

    Translate
    Terms & ConditionsAccessibility statement