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Contributor I
January 26, 2025
Answered

New app - Sonos Radio reauthorize

  • January 26, 2025
  • 4 replies
  • 216 views

Why can't I authorize Sonos Radio?
 

Klaus

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Best answer by Sotiris C.

Hello ​@Humlebæk, welcome to the Sonos Community!

I am sorry to hear you are having trouble authorizing Sonos Radio via the Sonos App.

As a workaround, could you try this via the Sonos Desktop Controller?

We are investigating the issue, but I do not have an ETA to share for the fix. I will reply here when I get an update for this.

I hope this helps.

4 replies

Sotiris C.
Sonos Staff
January 27, 2025

Hello ​@Humlebæk, welcome to the Sonos Community!

I am sorry to hear you are having trouble authorizing Sonos Radio via the Sonos App.

As a workaround, could you try this via the Sonos Desktop Controller?

We are investigating the issue, but I do not have an ETA to share for the fix. I will reply here when I get an update for this.

I hope this helps.

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Lyricist I
February 15, 2025

I've exprieced the same issue here, is there already some update about it ?

Lyricist I
February 22, 2025

Same problem here :-( Any news about the radio authorisation yet?

Lyricist I
February 22, 2025

Troubles seem to be errased, sonosradio = ok