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Contributor I
May 27, 2024 8:26 PM UTC
Answered

New App - Room Assignments

We have multiple rooms with Sonos Connect in each.  The new app is randomly switching rooms.  For example, we check the circle, see a check mark and select ‘apply’, music plays for a moment or even a while but then will - on its own - the app will change over to a previously selected room.  Anyone else having this issue or Sonos you have a suggestion?

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Bumper
BumperAnswer
May 28, 2024 12:55 PM UTC

Lots of owners reporting this issue. I don’t think Sonos has an acknowledged this bug yet though. Probably going to ignore until/if they fix it. 
 

Some owners have said that if they rename their rooms the issue goes away. Maybe it will work for you. 

6 replies

Lyricist II
May 28, 2024 11:08 AM UTC

Exact same issue- across multiple devices in our home. Also in order to switch a room I have to group the room I want to control with whatever room the app has chosen, apply, then go back and de-select the first room. Trying to change by simply selecting the room I want and pressing apply reverts back to the room Sonos wants to be on. Then it switches back anyhow after a few minutes.

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Lyricist II
May 28, 2024 11:16 AM UTC

Also- once I get something playing on the room I want, and I open the app (which has reverted to the room it wants) selecting the room I want stops all music.  This happens on 3 iOS devices. Yay.

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Bumper
BumperAnswer
May 28, 2024 12:55 PM UTC

Lots of owners reporting this issue. I don’t think Sonos has an acknowledged this bug yet though. Probably going to ignore until/if they fix it. 
 

Some owners have said that if they rename their rooms the issue goes away. Maybe it will work for you. 

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Lyricist II
May 30, 2024 3:29 AM UTC

Thank you bumper! After renaming one of the speakers I can switch and group using the checkboxes. 

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Lyricist I
Jun 6, 2024 12:53 AM UTC

This room switching is happening constantly and it is maddening. This new app is incredibly glitchy and unstable. 

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Enthusiast I
Jun 6, 2024 6:33 AM UTC

This is one of the most annoying aspects of the new app!

administrators: please feed this upstairs!

also: the new app is no place for adverts!!!!!

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