New app does not display music library album art

Forum|Forum|2 years ago
May 12, 2024
45 replies
6098 views

Despite downgrading to the 16.1 app on my main Android phone so I have something that works, I am keeping the new app on another Android phone and Android tablet so that I can be aware of updates and hopefully, fixes. I have a large music library on a Synology NAS, with several thousand MP3s with embedded album art.

From the start, the new app has sporadically not shown the music library in my sources. When it does, I can play music, but the album art will not display for the current song, or any songs in the queue view. Even when the music library is not shown in the new app, when I start music from the 16.1 or Windows app, it will show as being played in the new app, but will still not display the album art.

I’ve spent a LOT of time curating my MP3s and embedding 600x600px album art into each, so this is a real deal breaker for me. Is anyone else seeing this in the new app, and is there anything that can be done? The album art displays properly as expected in the 16.1 and Windows apps.

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Best answer by Peter Syd

I have these same two problems. Is there an issue list that the Sonos developers might reply to to give us an idea of target dates for a fix; or at least to acknowledge the problem?

Show previous replies

MoPac

Headliner III

Any Roon users…. Is Roon gapless playing to a Sonos device??

L

lohr500

Prodigy I

Any Roon users…. Is Roon gapless playing to a Sonos device??

Perhaps better to start another topic/thread to get replies to your questions.

This one was specifically about the missing album artwork after the release of the new Sonos App ☹️.

MoPac

Headliner III

Not an Android user so my art shows just not in the queue. The queue is a mess anyway so maybe when they fix that the art will be fixed as well.

Sorry to hear Android users are having so much trouble.

press250

Prodigy III

The queue is a mess anyway so maybe when they fix that the art will be fixed as well.

I love the optimism @MoPac, tho’ I’m afraid I don’t share it. One of the ‘benefits’ of the blank-sheet-of-paper-rewrite new app was a “write once, run everywhere” codebase. So it is mighty odd that local library album art works great on iOS and it is totally missing on Android. Note that streaming album art does work on Android, so even more odd.

Given the long list of “this doesn’t play music” bugs plus features to be implemented, I fear that the lack of local library album art has been filed as a low-priority ‘aesthetic’ matter.

Oh yeah, how could I forget: the Android app still doesn’t support the signature “TV Audio Swap” feature for Ace headphones, which gives a sense for where the Android app stands with the powers that be.

W

Warthog

Lyricist I

Agree with the last statement about the problem is the Sosos app on Android. My wife has an iPhone 15 and I have a Galaxy Z-fold. The phones use the same network and hardware. She gets the album art and I do not. Process of elimination. The only thing we don’t have in common is the phone/OS.

Perhaps if enough of us bitch the Sonos CEO will need to issue yet another apology. BTW I tried adding my PLEX as a service with the same playlist. Laggy and clumsy but when it worked, it did have the album art. Something works if it uses the Services protocol vs. saved content on attached disks. I sense a configuration issue on the handoff.

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