New app

Let's see if I can explain to management: I just want to play music on two speakers.

All I need is a Toyota Corolla to go to the cleaners and pick up my laundry, and you are trying to give me an F35 vertical-takeoff fighter jet (armed with tactical nuclear weapons) to do that. So sure, if I learn to fly the darned thing I can use it to go get my laundry, but all I really need is a Toyota Corolla. Besides, you cannot actually give me the fighter jet, because that is an incredibly complex piece of machinery and you just can not get it right.

I suspect that 90% of Sonos users are like me.

So, what would a sensible company do?

They would issue two apps: "Sonos Basic" and "Sonos Advanced". The first app (the Toyota Corolla) would be a simple, solid, bug-free workhorse for users like me. The second app (the F35) would have all the bells and whistle (and bugs) of the world, and would be designed for users with far more complex Sonos systems than the average Joe.

And then users would chose which app is best for them.

That is what a sensible company would do.