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ianj001
Contributor I
August 9, 2024
Question

Network timeout

  • August 9, 2024
  • 1 reply
  • 49 views

Selecting Internet Radio from the menu all the stations show the message network timeout

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1 reply

Airgetlam
Airgetlam
August 9, 2024

Sounds like something is blocking the ability of the speakers to reach out to the various stations. 

I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
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