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Ineedhelp
Contributor I
June 15, 2023
Answered

Navigating Sonos 1 and Sonos 2 apps

Hi,

We own a Sonos Play Gen 5 and we were using the original Sonos App.

Last week we purchased a Sonos One SL for the garden. This obviously requires Sonos 2 app.

Since downloading the new app, I now can't use the Sonos Play Gen 5. How can I have the two systems please?

I know the limitations around them not being able to play together and that is fine but I was still wanting to use the Play Gen 5 as it's only 5years old.

Any advice welcome. Thank you

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Ken_Griffiths
Ken_GriffithsAnswer
June 15, 2023

Obviously the Play:5 (gen1) uses the S1 App - just leave that App alone and switch off the Play:5 at the power socket.

Download the S2 Sonos App to your ‘compatible’ mobile device and power on your new One-SL speaker. Open the S2 App and after accepting the T&C’s chose the option to create a new Sonos system and setup/add your One-SL to the S2 App - add all your music services you require such as Spotify, Amazon Music, Deezer or whatever you use.

Now power on your Play:5 (gen1) and use the S1 Sonos App to control/play to that speaker.

Simply use the S2 App to control/play to the Sonos One-SL.

Note both systems can use the same Sonos Account login credentials (recommended) or you can choose to use an entirely separate Sonos Account if you prefer (not recommended).

Each system is actually separated by a hidden Household ID reference when setup in the way described above, so there is no opportunity of any conflict between the two systems.

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Ken_Griffiths
Ken_GriffithsAnswer
June 15, 2023

Obviously the Play:5 (gen1) uses the S1 App - just leave that App alone and switch off the Play:5 at the power socket.

Download the S2 Sonos App to your ‘compatible’ mobile device and power on your new One-SL speaker. Open the S2 App and after accepting the T&C’s chose the option to create a new Sonos system and setup/add your One-SL to the S2 App - add all your music services you require such as Spotify, Amazon Music, Deezer or whatever you use.

Now power on your Play:5 (gen1) and use the S1 Sonos App to control/play to that speaker.

Simply use the S2 App to control/play to the Sonos One-SL.

Note both systems can use the same Sonos Account login credentials (recommended) or you can choose to use an entirely separate Sonos Account if you prefer (not recommended).

Each system is actually separated by a hidden Household ID reference when setup in the way described above, so there is no opportunity of any conflict between the two systems.

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