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Contributor I
Jan 10, 2024 3:32 AM UTC
Answered

myTuner Radio station not working on sonos apps

MyTuner radio stop running on sonos s2 apps

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Airgetlam
AirgetlamAnswer
Jan 11, 2024 2:46 AM UTC

Have they moved to another stream distributor? Like TuneIn, iHeartRadio, etc? Have you contacted the radio stations to see if their internet server that provides the feed is down? 
 

Note that most companies use different servers to feed the distributors than they use for their own web streams. Probably for tracking purposes. 

Bruce

6 replies

Airgetlam
Jan 10, 2024 5:51 AM UTC

Can you flesh that out a bit? Which radio stations? Do other streams continue to work, and it’s only MyTuner stations? Which Sonos devices are you using? You’re running S2 controller on what device? How are your Sonos connected to your network? What router are you using? 

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Bruce
106rallye
Jan 10, 2024 6:31 AM UTC

What “apps”? More than one app or the same app on multiple phones?

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acyl2000Author
Contributor I
Jan 11, 2024 2:18 AM UTC

only MyTuner not working on all malaysia fm channel

my devices are Arc with 7.1.4 setup, One sl, play 5, Ray, sub mini etc..

only had problem with MyTuner after sonos S2 apps update..

all streaming are no problem

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Airgetlam
AirgetlamAnswer
Jan 11, 2024 2:46 AM UTC

Have they moved to another stream distributor? Like TuneIn, iHeartRadio, etc? Have you contacted the radio stations to see if their internet server that provides the feed is down? 
 

Note that most companies use different servers to feed the distributors than they use for their own web streams. Probably for tracking purposes. 

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Bruce
Airgetlam
Jan 11, 2024 2:49 AM UTC

Conversely, have you reached out to myTuner to see if they’re having an issue in Malaysia?

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Bruce
acyl2000Author
Contributor I
Jan 16, 2024 2:14 AM UTC

i find out some station are working but some cant (malaysia station), have email to MyTuner but no result yet..

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