My Entire Music Libray

Forum|Forum|2 years ago
May 27, 2024
23 replies
645 views

I’ve spent countless hours and lots and lots of money building my mp3 library on my home computer. I’ve spent a LOT of money on a built out Sonos system. Why can’t I play my personal mp3 files on my Sonos system? I’ve been unable to play my files since the update. I’m beyond mad.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by FinalEpisode1

I called support (and yes, waited on hold for over an hour). There were a lot of steps to get my library re-added. I had to grant the staffer remote access to my computer, as well as numerous administrative permissions and Microsoft access. One of the steps was indeed disabling SMB 1.0, but there were numerous additional steps. I couldn’t reproduce the solution on my own if I tried. I don’t know if Sonos will fix this issue, so best to bite the bullet and call.

Show previous replies

U

User966103

Avid Contributor I

Curses, Sonos. Three weeks and counting...they really messed up everything from Music Library to Music Services on all the Sonos apps (PC desktop, Ipad, Google smartphone).

E

EPic

Trending Lyricist I

Same thing here.

SMB1.0 turned off.

File sharing and security permission all granted to Sonos Wireless HiFi System. And upon the suggestion of Sonos Help Desk, created second user under Windows 11 Accounts/Users. Gave same file sharing and security permission.

Nothing works. Help Desk claims issue escalated and an invitation to fix it will come. Have not seen it.

How can Sonos be so bad?

Y

yellowkid49

Contributor I

My Sonos Music Library has been “updating” for almost 24 hours. I’m so sorry that I bought this crummy product. It will work fine, until it doesn’t, and then you’re faced with HOURS of dealing with it.

Sign up

Login to the community