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Contributor I
Feb 7, 2023 9:12 AM UTC
Answered

My cloud home service not updating

I’m using my cloud home as a service on my Sonos. All works well, but when I add an album or even rename an existing track, it doesn’t update on the Sonos listing- anyone else had this?

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Grand Maestro
Feb 7, 2023 10:51 AM UTC

With any NAS, disable the Recycle folder. You have no control over the order that folders are processed. If you edit a track’s meta data and the Recycle folder is processed first, the new meta data will be interpreted as a duplicate track and ignored.

4 replies

Airgetlam
Feb 7, 2023 10:47 AM UTC

Are you then running an update, from Settings>System>Music Library>Update Music Index Now?

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Bruce
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Grand Maestro
Feb 7, 2023 10:51 AM UTC

With any NAS, disable the Recycle folder. You have no control over the order that folders are processed. If you edit a track’s meta data and the Recycle folder is processed first, the new meta data will be interpreted as a duplicate track and ignored.

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DavekgAuthor
Contributor I
Feb 7, 2023 6:02 PM UTC

Are you then running an update, from Settings>System>Music Library>Update Music Index Now?

No, I’m using the my cloud home service 

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DavekgAuthor
Contributor I
Feb 7, 2023 6:04 PM UTC

With any NAS, disable the Recycle folder. You have no control over the order that folders are processed. If you edit a track’s meta data and the Recycle folder is processed first, the new meta data will be interpreted as a duplicate track and ignored.

Thanks, I have no idea how to do that, but I’ll have a look 

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