Muting individual zones on android

Forum|Forum|2 years ago
October 8, 2024
14 replies
199 views

Hi all. Amongst numerous other issues I am experiencing, I am unable to mute individual zones independently ( I have 5 sonos amps) when using my sonos app on my android, but can do it when using my wifes Apple phone. Does anyone else have the same problem and does anyone have a solution? Thanks.

PS I have no intention of changing to an Apple phone as my dislike for that company is even greater than that which I currently have for Sonos!!!

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Best answer by harv56

Hi Ken, I did decide last night to reinstall my app on both androids and at the moment everything seems to be working fine now.

Many thanks for your time and patience its very much appreciated. Have a great day 👍

Show previous replies

H

harv56Author

Trending Lyricist I

Hi Ken, when I go ino my mini player at the bottom as per the first image, then what I get is the page as shown on the second image, at no point do I get individual volume/mute controls displaying even if I hit the volume control bar on the second image. If I was to hit the middle bar at the bottom of the page on the second image which states 'main bedroom +4, it just takes me back to the grouping page.

https://photos.app.goo.gl/Fg1tp7ESBv4v6iVj7

https://photos.app.goo.gl/tLYTqTei2Z1AcoCR8

Ken_Griffiths

So does this not work for you…

Ken_Griffiths

It works not only on Android here, but also in the same way on all my controllers, including an iPhone (as attached)… all I do is tap the volume slider control on the group in the mini player at the bottom of the screen.

If you still can’t get it to work, maybe try removing and reinstalling the App on your mobile device to see if that might fix things for you.

H

harv56AuthorAnswer

Trending Lyricist I

Hi Ken, I did decide last night to reinstall my app on both androids and at the moment everything seems to be working fine now.

Many thanks for your time and patience its very much appreciated. Have a great day 👍

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