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glospete
Trending Lyricist I
Jul 12, 2021 10:11 AM UTC
Answered

Music Service Plex doesn't show any of my music tracks

I have my local music stored on a Synology NAS DS916+ running DSM 7. Because of the security issue with SMB1 I decided not to enable NTLMv1 but to use Plex instead. So I pointed Plex at my music collection and it duly added 5119 albums and showed them in the Music tab on the left. But when I go to the Sonos S1 Controller on either my iPad or Mac and add Plex as a music service there is no Music folder in Plex showing my available music. I have looked in all the folders under Plex but no music. What step am I missing? 

Sonos S1 Controller 
Plex running on my Synology 916+

 

 

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glospeteAnswer
Trending Lyricist I
Jul 15, 2021 3:33 PM UTC

Finally found the problem - I had not linked my Sonos account to Plex in the Other Services section of the Plex Web. Once I did that the music popped up in the same folders as 106allye showed 

Thank you so much for your help in solving this mystery! 

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106rallye
106rallye
Jul 13, 2021 2:57 PM UTC

That part of the settings looks like this on my QNAP (in Dutch):

 

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    glospeteAuthor
    Trending Lyricist I
    Jul 13, 2021 3:24 PM UTC

    Ah perhaps we’re getting there! I have enabled Remote Access and the screen now looks like this below. Does that look correct? Should I reboot my Synology as even with the Remote Enabled the screen in Sonos S1 remains exactly the same! 

     

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    glospeteAuthor
    Trending Lyricist I
    Jul 13, 2021 3:24 PM UTC

    I really appreciate your help on this!

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    106rallye
    106rallye
    Jul 13, 2021 3:34 PM UTC

    Not sure about “correct", but your screen seems to look the same as mine…….

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      glospeteAuthor
      Trending Lyricist I
      Jul 13, 2021 10:23 PM UTC

      Yes but I don't have the folders in the Sonos S1 app showing any music from Plex….. What am I doing wrong? 

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      glospeteAuthorAnswer
      Trending Lyricist I
      Jul 15, 2021 3:33 PM UTC

      Finally found the problem - I had not linked my Sonos account to Plex in the Other Services section of the Plex Web. Once I did that the music popped up in the same folders as 106allye showed 

      Thank you so much for your help in solving this mystery! 

      Translate
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