music selection ignored

4 replies
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Sonos devices not accepting selected music choice. Plays random tracks instead.

Amazon Music

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controlavAnswer

Lead Maestro

Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Airgetlam

What streaming company?

Bruce

controlavAnswer

Lead Maestro

Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

K

KbdbAuthor

Contributor I

What streaming company?

Amazon Prime as part of tv package. Sounds like subscription restriction possibly.

K

KbdbAuthor

Contributor I

Upgraded to “Unlimited”. Perfect! 😀. That was obviously the problem. All good now. Thankyou for the suggestion.

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