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Kbdb
Contributor I
Dec 10, 2022 2:30 AM UTC
Answered

music selection ignored

Sonos devices not accepting selected music choice. Plays random tracks instead. 

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controlav
controlavAnswer
Lead Maestro
Dec 10, 2022 2:20 PM UTC

Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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4 replies

Airgetlam
Airgetlam
Dec 10, 2022 3:25 AM UTC

What streaming company?

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Bruce
controlav
controlavAnswer
Lead Maestro
Dec 10, 2022 2:20 PM UTC

Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    KbdbAuthor
    Contributor I
    Dec 11, 2022 5:22 AM UTC

    What streaming company?

    Amazon Prime as part of tv package. Sounds like subscription restriction possibly.

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    KbdbAuthor
    Contributor I
    Dec 11, 2022 6:45 AM UTC

    Upgraded to “Unlimited”. Perfect! 😀. That was obviously the problem. All good now. Thankyou for the suggestion.

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