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whachalike
Contributor I
September 9, 2024
Answered

Music Library Settings is greyed out

  • September 9, 2024
  • 4 replies
  • 531 views

Music Library Settings is greyed out on Windows desktop app & not shown on Android.

 

Unable to play music from my library. Occurred Saturday, 9/7. The Settings option under the "Manage" menu is also greyed out. 

 

SONOS Controller - V16.3

SONOS OS - S2

Build - 80155014

 

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Best answer by MoPac

 You have to take the update first.

4 replies

nik9669a
Senior Virtuoso
September 9, 2024

Was there a question, or are you just sharing information?

    whachalikeAuthor
    Contributor I
    September 12, 2024

    Sorry. Yes, I'd REALLY appreciate assistance with restoring access to my library. 

     

    I've read some posts about resetting the entire system, including a factory reset, but the scenario doesn't match mine. Have any of you encountered this? With all of the drama around Sonos builds, I hesitate to re-install. 

    MoPac
    MoPacAnswer
    Headliner III
    September 12, 2024

     You have to take the update first.

    Scally
    Trending Lyricist I
    September 13, 2024

    Today I have discovered that I can play any of my music stored on my samsung phone directly to my sonos's one speakers via samsung SmartThings.  I now no longer have to access my music via network sharing on the computer or the sonos app.  Happy days🙂

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