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Contributor I
Sep 9, 2024 12:46 PM UTC
Answered

Music Library Settings is greyed out

Music Library Settings is greyed out on Windows desktop app & not shown on Android.

 

Unable to play music from my library. Occurred Saturday, 9/7. The Settings option under the "Manage" menu is also greyed out. 

 

SONOS Controller - V16.3

SONOS OS - S2

Build - 80155014

 

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MoPac
MoPacAnswer
Headliner III
Sep 12, 2024 11:45 PM UTC

 You have to take the update first.

4 replies

Senior Virtuoso
Sep 9, 2024 2:07 PM UTC

Was there a question, or are you just sharing information?

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Contributor I
Sep 12, 2024 11:06 PM UTC

Sorry. Yes, I'd REALLY appreciate assistance with restoring access to my library. 

 

I've read some posts about resetting the entire system, including a factory reset, but the scenario doesn't match mine. Have any of you encountered this? With all of the drama around Sonos builds, I hesitate to re-install. 

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MoPac
MoPacAnswer
Headliner III
Sep 12, 2024 11:45 PM UTC

 You have to take the update first.

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Trending Lyricist I
Sep 13, 2024 8:34 AM UTC

Today I have discovered that I can play any of my music stored on my samsung phone directly to my sonos's one speakers via samsung SmartThings.  I now no longer have to access my music via network sharing on the computer or the sonos app.  Happy days🙂

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