Music Library search returns no result. Force app close fixes

Hi @Stuart_W 

Apologies - I had a long weekend off.

For what it’s worth, I basically agree with everything @Ian_S has said.

Let’s see how the testing goes!

Yesterday I had a number of drop outs, slipping backwards and forwards of track from my music played from the NAS.

I powered of everything. All speakers, internet hub and wi-fi mesh. All then powered back on. Suffered some more room drop-outs on BBC Sounds this morning and have submitted a couple of diagnostics. Also submitted a diagnostic yesterday

Please advise if I should call

Hi @Stuart_W 

I think the best piece of advice I can give you now is to try to use a more modern device as the speaker that is in charge of a group - currently, you have two groups, and have a Play:1 running each one. 

The speaker that is in charge of a group (GC - Group Coordinator) can make a large difference in how that group performs. The GC is responsible for fetching a music stream, then coordinating it’s playback over the network and delivering the data to the other speakers in the group. Although the level of interference seen by the GC can be a major factor, all things being equal, so is it’s available resources (in terms of CPU and RAM) - especially for larger groups.

Therefore, when you create a group (and please disband your current groups so you can do this), please try to put a Sonos One, an Era or an Arc in charge by selecting it first, then grouping other rooms to it.

I also see some multicast packets not destined for a Sonos device reaching the network interface of the Office (R) speaker - I recommend enabling IGMP Snooping/Filtering on your router, if that option is available (if I recall correctly, a BT router won’t have the option, but a Deco might).

I have advised that from the start. If you still experience issues after following the above advice, sure - please do call in.

I hope this helps.

Thanks Cory. I’ll investigate those router/mesh settings. As to the Group Co-Ordinator I can do that. One question on that. If I start on the ARC (say) and then group some other rooms to it. Then stop playback some time later starts a new stream will the GC stay as originally set?

Hi @Stuart_W 

Yes - as long as the TV is not turned on. If the TV is turned on, the behaviour will depend on the Ungroup on Autoplay setting for the Arc.

I hope this helps.