Music Library Folder issues

Forum|Forum|1 year ago
April 6, 2025
1 reply
82 views

After a power surge, Sonos will not connect to my music folder. I had it working by adding it as a NAS drive after previous application updates. But now that process doesn’t work. The folder is on my MacBookPro and isn’t damaged. I can access and play music from other apps. I’m using Sequoia 15.3.2. Anyone else having this issue? Any suggestions? Can’t imagine going directly to Sonos will be os any assistance.

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Best answer by Airgetlam

I suspect that your Sonos is trying to contact your NAS via an incorrect SMB version. S1 uses SMB v1, S2 uses SMB v2 or v3x. You’ll likely need to adjust your Mac to use the correct version, or call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

AirgetlamAnswer

I suspect that your Sonos is trying to contact your NAS via an incorrect SMB version. S1 uses SMB v1, S2 uses SMB v2 or v3x. You’ll likely need to adjust your Mac to use the correct version, or call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

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