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Enthusiast II
Nov 3, 2024 6:18 PM UTC
Answered

Music Library Compilation Albums are fragmented

I have the latest 16.4.4 versions on the Sonos components,

the latest Android App , the latest IOS app  and the latest Windows App installed.

 

Are you aware the compilation album fragmentation issue is still present on all of these and are Sonos working on it? 

 

I am confused as some posts claim the issue is fixed yet many others state that the problem still exists.

 

I’d like some clarity on whether Sonos acknowledge the issue and are working on it     

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Corry P
Corry PAnswer
Sonos Staff
Nov 7, 2024 10:09 AM UTC

Hi @Editor 

Thanks for your post!

Although this issue seems to be resolved for the majority of users, there are still some like yourself reporting this issue, so we are still investigating, yes.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

40 replies

Lyricist III
Nov 29, 2024 5:07 AM UTC

It did not used to be this way and it seems like Sonos was working on a fix.  Just wanting to find out where that stands.  

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MoPac
Headliner III
Nov 29, 2024 5:18 AM UTC

 Maybe they will fix whatever is wrong.  I am not sure how that would exactly work because all my tags have Album Artist filled in.  How would they determine that the album is a compilation?  If the old app did your indexing correctly then there must be a way to do that without The Album Artist tag.  Got my head spinning.

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Lyricist III
Nov 29, 2024 1:51 PM UTC

In iTunes there is a box that is checked for part of a compilation.  Sonos used to recognize that and doesn’t. 

Moderator edit: edited at author’s request

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MoPac
Headliner III
Nov 29, 2024 2:02 PM UTC

In iTunes there is a box that is checked for part of a compilation.  Sonos used to recognize that and doesn’t. 

Moderator edit: edited at author’s request

 Got it.  Now I understand.  I have not used iTunes.

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Trending Lyricist I
Nov 30, 2024 2:16 PM UTC

I have the latest 16.4.4 versions on the Sonos components,

the latest Android App , the latest IOS app  and the latest Windows App installed.

 

Are you aware the compilation album fragmentation issue is still present on all of these and are Sonos working on it? 

 

I am confused as some posts claim the issue is fixed yet many others state that the problem still exists.

 

I’d like some clarity on whether Sonos acknowledge the issue and are working on it     

Some folk have suggested that this problem may be due to the latest Sonos firmware rather than the Sonos app. However, although I am experiencing the same issue (i.e. compilation albums now displaying as separate songs) when using the Sonos app, this does not happen when I view the albums using the Synology ‘DS Audio’ app (my library is on a Synology NAS).
   I wondered whether this might be if some interest, being that the Synology app displays all albums correctly while the Sonos app doesn’t, regardless of the Sonos firmware?

    Surely this would suggest the issue is with the app rather than the firmware?.

 

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Trending Lyricist I
Nov 30, 2024 2:58 PM UTC

Same issue here and I refuse to edit my tags, I have  more than 1000 albums. iTunes and heos are working fine

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MoPac
Headliner III
Nov 30, 2024 11:07 PM UTC

Same issue here and I refuse to edit my tags, I have  more than 1000 albums. iTunes and heos are working fine

 The reason I tag all my music files is to avoid exactly what happened with Sonos.  Sonos is not the only software I’ve encountered that does not react well to partially tagged files.  I never used iTunes or Windows Media Player because of the way they handle metadata.  I’ll take care of the tagging thank you!

 So stick with iTunes & Heos.

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Lyricist III
Dec 1, 2024 12:12 AM UTC

Thanks. Not detaching my collection.  Which Sonos had no problem with until recently.   Am interested in whether the team at Sonos is still working on restoring this capability.  Thanks for any info on that score.  

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Lyricist I
Dec 2, 2024 5:51 PM UTC

I reported this problem in July, case number ********, and  am still experiencing this problem with  compilation albums. Each track is displayed as a separate album. This makes it impossible to listen to any compilation album by selecting just one album. I have my music on iMac music. The only work around seems to be by access the music library via the folders option on Sonos and then the compilation folder. This problem has existed for several months. Please Sonos can you provide a more comprehensive response other than this is fixed for some and we are investigating? This is very unhelpful to those of us still experiencing the problem which I reported 4 months ago.

Moderator edit: recorded and removed case number

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Trending Lyricist I
Dec 2, 2024 6:14 PM UTC

I don’t see why itunes cannot handle this as it should be, it’s using the Gracenote media database. Which seems legit/standard to me. Sonos should use the same options/info as before.

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