music library after latest app update

hate the new app, rolled back to the previous one in frustration

My sonos system primarily uses my large local music library daily, after the auto app update this morning i can’t now access using any mobile devices only. After speaking to support they said they knew about this and in a few months the feature may return.

I cannot believe that a company the size of sonos has rolled out a new app breaking one of the fundamental aspects of the sonos system, not even giving users a choice of sticking with the old app until the local music library feature is available in the new app.

Surely this is what beta testing is for after reading all the guff on the new app by the CEO it just shows to me total disregard to older customers  with large music libraries.

Totally pi$$ed off

Totally agree. The “age of subscription”… death of a thousand cuts/straws and camels… whatever cliche you choose. The tyranny of the bait and switch.

Hello, 

I’m a newish Sonos user, I have had a Beam gen 2 for 2 months, and I’ve been using the Sonos app on Android.

Yesterday I got updated to the new Sonos app (v18? the icon changed from brown to black).

I needed to sign out and sign back in again to see my online music services, but I can’t see my local (network) music library any more. I have .mp3 and .flac files served from a UPNP server (twonky). It was working great, but I can’t see a way to add it back in to the app UI.

I can still send local music from the server to the Sonos Beam using a upnp controller app like BubbleSoft, but the old Sonos app was more convenient because it sent a whole album, not one track at a time. (So I could set the music playing from my phone and then leave the house or close the app and the whole album would play).

I was hoping that a new version of the app might mean that the album cover art pictures would be shown in the library, but now I’m worried the function has been taken out of the app forever :/

Any info or guesses on whether local music is gone for good from the app?

Can anyone help with the new Windows app please? 

I have updated it but it wants to be updated - but tells me it is up to date, but wants to be updated etc etc

How do I get out of this loop so that I can manage my music library?

Agree...would love to do the same. What’s the process to roll back to the prior version of the App in iOS?

Same problem here. I cannot access my extensive music library without Sonos. If the new application is not fixed, and if I cannot find a way to go back to an earlier version of the application, I will have no choice but to go to a different system altogether. I have too much invested in my library--both time and money--not to be able to use it.

I used to have my music playing from my music folder on my old laptop, but when I upgraded to Windows 11 64bit Dell laptop, I’ve been unable to find where to re-link it.  The advice about Add your music library to Sonos | Sonos isn’t accurate anymore as the app doesn’t show that menu option.

Thanks,

Brett

How did you roll back to the previous app version? This new version does not work on my Galaxy S21 Phone at all.

I have updated my Android phone (Galaxy S21+) to a new SONOS app released on May 7, 2024 and now nothing works. Whatever I try to do there is an error message “Something went wrong”. I have restarted SONOS, restarted Phone - nothing helped. At the same time I can play music using my Windows PC SONOS Controller. So, I conclude the problem is 100% in this new app.

This application was not thoroughly tested and I demand SONOS engineers to upload a previous version of SONOS S2 as you have SONOS S1 or give us a link where we can download that previous version.