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Sageguy
Sageguy
Enthusiast I
Nov 16, 2022 1:19 AM UTC
Answered

Music Library addition

I get this error when attempting to re-step my Sonos Music library

access to shared folder on MacBook Pro '/MacBook-pro/music' is  is denied. please check the username and/or the password

what do now?

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Ken_Griffiths
Ken_GriffithsAnswer
Nov 17, 2022 12:51 AM UTC

Is there not another folder inside the ‘iTunes Media’ folder called ‘Music’ that you need to select instead? 
… and use the same credentials that you use to log onto the MB Pro (if required).

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7 replies

Ken_Griffiths
Ken_Griffiths
Nov 16, 2022 2:06 AM UTC

Perhaps see if this works for you…

  1. Open System Preferences on your Mac.
  2. Click on Security > Privacy.
  3. Under the Privacy tab, click on Full Disk Access.
  4. Check the box next to Sonos Library Server.
  5. Open the Sonos app.
  6. Update your music library by going to Manage > Update Music Library Now.

Navigate back to Music Library menu under the Select a Music Source section, and (hopefully) you will now be able to browse your library.

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Airgetlam
Airgetlam
Nov 16, 2022 4:56 AM UTC

I’d also be tempted to remove the hyphen from the name of the Mac. 

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Bruce
    Sageguy
    SageguyAuthor
    Enthusiast I
    Nov 16, 2022 9:17 PM UTC

    That doesn't work.
    First, there is no System Preferences.
    I tried System Settings and found Security, Privacy, Full Disk Access 
    I see the Sonos App but cannot find Sonos Library Server 
    I clicked to Sonos app to have access then proceed with the attempt to setup music folder with no luck
    I am getting a bit frustrated with Sonos App

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    Sageguy
    Ken_Griffiths
    Ken_Griffiths
    Nov 16, 2022 11:42 PM UTC

    That doesn't work.
    First, there is no System Preferences.
    I tried System Settings and found Security, Privacy, Full Disk Access 
    I see the Sonos App but cannot find Sonos Library Server 
    I clicked to Sonos app to have access then proceed with the attempt to setup music folder with no luck
    I am getting a bit frustrated with Sonos App

    Did you follow these instructions below:
    https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

    Is the library on an internal or external drive? If it’s external, then also see this link:

    https://support.sonos.com/en-us/article/shared-folder-not-added-due-to-unsupported-file-system

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    Sageguy
    SageguyAuthor
    Enthusiast I
    Nov 17, 2022 12:10 AM UTC

    It is on my Mb Pro late 2017 model. Here us where Apple Music folder is. I copied direct off of Music
    /Macintosh HD/Users/tjsage/Music/iTunes/iTunes Media

    When browsing for that and choosing it it never works. 

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    Sageguy
    Ken_Griffiths
    Ken_GriffithsAnswer
    Nov 17, 2022 12:51 AM UTC

    Is there not another folder inside the ‘iTunes Media’ folder called ‘Music’ that you need to select instead? 
    … and use the same credentials that you use to log onto the MB Pro (if required).

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    Sageguy
    SageguyAuthor
    Enthusiast I
    Nov 17, 2022 2:07 AM UTC

    I think I finally got it. Thank you all for the suggestions

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    Sageguy
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