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KayTe
Contributor I
August 31, 2024

Music library access

  • August 31, 2024
  • 2 replies
  • 91 views

I have been reading all the messages about access to computer music libraries and nothing seems to be happening.  Sonos say they have updates to cure it but I still can't get my music library to show.  Very frustrating and I feel cheated by Sonos.  This can't be right.   Selling a product then changing how it can be used.  Supposed to be sorted in July August but it is September tomorrow and mine is still not working.  It used to be a really good system.  Error 913.   So frustrating.   Great improvement.  I hope they don't improve it anymore.

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2 replies

pwalsh2
Avid Contributor I
August 31, 2024

I was unable to add my Music Library which is on a NAS with current Sonos Apps, used a laptop (Macbook Air) which still had “Sonos Controller for the Mac” version 16.3. Works still after all their messing with Sonos Apps!!

KayTeAuthor
Contributor I
August 31, 2024

Thanks.  I stupidly trusted Sonos and installed the new app on everything.  

Will have to get in touch with Sonos support.  Weekedays only of course.  Did hear rumours of a case against them but don't know if it is true.  Got to be some sort of comeback.  Its ridiculous.

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