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Gswknight
Contributor I
Jun 13, 2024 10:49 PM UTC
Question

music library

My music library disappeared from the sonos app.   It does not even appear under Sources. So now I seem to have a worthless system.  
 

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    2 replies

    GuitarSuperstar
    Lead Maestro
    Jun 13, 2024 11:52 PM UTC

    Make sure you aren’t using the SMBv1 or HTTP file sharing protocols as Sonos no longer supports this. The app is pretty buggy, so you can also try restarting the app a few times to see if “Music Library” pops up under “Your Sources”. If this doesn’t work, try downloading the Sonos desktop controller on a Mac or PC and remove and re-add your music library through the desktop app.

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      Ski4life
      Trending Lyricist I
      Jun 14, 2024 11:53 PM UTC

      Make sure you aren’t using the SMBv1 or HTTP file sharing protocols as Sonos no longer supports this. The app is pretty buggy, so you can also try restarting the app a few times to see if “Music Library” pops up under “Your Sources”. If this doesn’t work, try downloading the Sonos desktop controller on a Mac or PC and remove and re-add your music library through the desktop app.

      Pretty buggy is an understatement.  I’ve found that I frequently lose access to the music library if I leave my Wi-Fi range and/or log into a different network and then return to my own.  If I reset the app, it will almost always reappear.  YMMV

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