Avid Contributor II

Mobile app cant find a song but the PC app can.

Forum|Forum|7 months ago
February 7, 2026
20 replies
186 views

My iPhone app will not locate a song I know is in my library. I can go to it via artist or album. But this involves knowing what track is on which album. The PC app goes straight to the song. I’ve tried reindexing from my phone but no joy. Any ideas gratefully received.

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controlav

Lead Maestro

How exactly are you trying to find it?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

R

Rainbows End 2Author

Avid Contributor II

Using the search box. Type the song title. Says no results for that song.

controlav

Lead Maestro

Using the search box. Type the song title. Says no results for that song.

Ok, so which song? Or is this for ALL songs?

Can you show the results the Desktop app produces for the exact same search?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

User117655

Prodigy II

Many posts/threads in this forum about local library indexing amd searching issues.

Fundamentally the phone apps seem shot compared to the desktop apps. They omit results/fail to return hits where the desktop apps return consistent and expected results.

Yours is probably just another example of this... we can only hope the issues will eventually be addressed.

User117655

Prodigy II

Just for information, search issues would seem to be specifically with the new apps on the new (well since May 2024) cloud based architecture.

Search from local clients (PC/Mac, phonos ect.) is unaltered and continues to work correctly and as expected.

Smilja

Just for information, search issues would seem to be specifically with the new apps on the new (well since May 2024) cloud based architecture.

Local library files are not uploaded into the cloud, therefore the files’ path (not the files itself) is still stored redundantly on each Sonos unit. Ergo, the search still happens within the local network.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

User117655

Prodigy II

Just for information, search issues would seem to be specifically with the new apps on the new (well since May 2024) cloud based architecture.

Local library files are not uploaded into the cloud, therefore the files’ path (not the files itself) is still stored redundantly on each Sonos unit. Ergo, the search still happens within the local network.

I didn't suggest files or indeed any other information was uploaded to the cloud, I do not have that knowledge either way.

Just noting that clients operating under the new, cloud based, architecture (the phone apps) have search issues where purely local clients (computer and Phonos apps) do not...

MoPac

Headliner III

Just searched for a track in the newly updated Sonos app. Worked just fine for my local library. Wonder if it’s a tagging issue. Don’t know if the search looks for the tag info or the actual file.

User117655

Prodigy II

@MoPac The issues are not totally uniform across all artists/tracks ect. or indeed consistent across indexing runs. Although tagging can be an issue and may be a cause it is not necessarily the problem.

The issue is in the way search is implemented across the two distinct architectures, working in one and not the other.

R

Rainbows End 2Author

Avid Contributor II

Search on the app for iPhone is fine for the majority of my local library tracks. just a few so far I have trouble for. And yet as I say I can locate them going in via the album.
The app for PC doesn't have any issues.

I had assumed is was the same index

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