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chill71uk
Contributor I
March 3, 2021

Mixcloud - Unable to browse music.

  • March 3, 2021
  • 3 replies
  • 78 views

Hi.

Anybody else getting ‘unable to browse music’ when trying to access their Feed in Mixcloud? I’ve tried changing the password and re-authorising the service through the app but the issue is still there.

Listen Later, New Uploads, and Your Mixcloud Queue also display the same message. Trending, and Music work fine so the account access must be fine.

Any suggestions welcome.

Thanks,
Chris

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    3 replies

    GuitarSuperstar
    Lead Maestro
    March 3, 2021

    Try removing Mixcloud from your music services in the Sonos app and re-adding it.

    "Receive with simplicity everything that happens to you." - Rashi
    kevin_f
    Lyricist III
    March 3, 2021

    Also having this issue. Tried re-adding the service. Made no difference.

    Airgetlam
    Airgetlam
    March 4, 2021

    I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

    There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

    When you speak directly to the phone folks, there are more options available beyond just the diagnostic analysis.

    Bruce
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