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Enthusiast II
January 18, 2025

Missing Album Tracks after track 9?

  • January 18, 2025
  • 14 replies
  • 215 views

I  have recently noticed that my sonos media library has dropped tracks from albums after track 09 ?

The album tracks are in the folders on the NAS

I checked the tags using MP3tag, 

My NAS media server software recognizes and plays all the tracks on the album and they appear in the Album & artist views correctly.

 

However, The Sonos shows that whilst all the tracks are in the folder view only the first 9 tracks appear in the Sonos Album or Artist views, the rest of the tracks are missing and they are also missing from Search.

 

I deleted the Sonos Media Library and re-added it with the same result

 

Anyone else noticed that they are missing the tracks at the end of albums?

I have only noticed this behaviour after the last few updates

Currently  the OS on the devices is 82.3-60160

It happens with the

Android  v80.15.01

IPAD    v80.14.09  (later version not avail yet in my region)

and PC version 16.5.1

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14 replies

MoPac
Headliner III
January 18, 2025

Just checked an album with 12 tracks.  The album is on my NAS.  I used the Album category in the 80.15.04- IOS app to open that 12 track album.  All 12 tracks were there and could be played.

what sounds weird, in your case, is the fact that double digit track numbers don’t show.  In MP3 Tag try tagging an album with track numbers starting with 10, reindex and see if none of the tracks for that album show.  You may want to try this differently by tagging the first track with 01 and the rest of the tracks starting with 10.  Then after a reindex see what shows.

EditorAuthor
Enthusiast II
January 18, 2025

I should have noted that it isn’t consistent across the library, I have albums of 20+ tracks that it does “see” and catalogue correctly. Whilst I haven’t checked every single album yet (would take a while!) I haven’t come across a common trigger for this behaviour.

I thought it might be compilation albums but the 3rd example I found was an album by a single artist.    

 

Ken_Griffiths
January 18, 2025

FWIW - the local library albums here seem to be displaying correctly with double digits (as attached) - the Track tag here is just set to 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 etc.

Ken_Griffiths
January 18, 2025

Just to add (and I had not noticed this previously) if I browse by folders to an album, I don’t see any track numbers at all in that view, within an album itself, so there is probably something awry here ​@Editor. I think there is still more work being done by Sonos engineers on the local library too.

MoPac
Headliner III
January 19, 2025

Just to add (and I had not noticed this previously) if I browse by folders to an album, I don’t see any track numbers at all in that view, within an album itself, so there is probably something awry here ​@Editor. I think there is still more work being done by Sonos engineers on the local library too.

Ken:

Actually what I’ve noticed is if you see a track number listed with the track title it’s an indicator that the track will not play.  I think this was only when the track was in the queue, but I’m not totally sure since I have mostly cleaned all those unplayable tracks.  As I recall the album cover for those unplayable tracks was also missing.

All the other views in the app other than Folder do show track numbers.

Yes… there is work to do on the local library.  The first thing IMHO is displaying album art for local library tracks in the queue.  This is for IOS.

Ken_Griffiths
January 19, 2025

Yeah, there’s no doubt still a bit of work to do, including the issue around loading library playlists to a queue too. I also see duplicate Artists in the Sonos App search results, if the Artist tag is duplicated in the ‘Composer’ tag - I’ve resolved it by simply removing the content of the Composer’ tag in my library for now, but hope that gets fixed too.

bockersjv
Local Superstar
January 19, 2025

Is there a full stop in the track name?  That can cause issues. 

EditorAuthor
Enthusiast II
January 20, 2025

Is there a full stop in the track name?  That can cause issues. 

No full stops but there are “,” “(“ and other characters but these also appear in other albums/ tracks that have been indexed correctly.

 

The plot thickens though, 

I have now come across

1 album that has 10 tracks in the folder but only 8 appear in the album view

1 album that has 23 tracks but only 10 appear 

so even the first “9 tracks” statement I referred to originally is not consistent !

 

In the folders there is a mix of album tracks where the source file name has a numeric track prefix and others where it doesn’t and therefore there doesn’t seem to be a link between this issue and whether a track has a numeric prefix or not.  

The fact that I now find that this is an 8, 9 or sometimes 10 track limit leads me to thinking that the media library scan logic has hit some sort of buffer limit or timeout issue during indexing. 

 

Here is an example:-

The original source on the NAS 

 

 

The Folder view on Sonos shows all 16 tracks in the folder correctly (the last one is there although not on this screenprint) : 

   

 

 

But the Album view stops after the 9th track.

 

 

MoPac
Headliner III
January 20, 2025

It looks like all the tracks might be there in the 2nd screenshot.  It’s just that you are unable to scroll down to see them all.  When you select Play do only 9 tracks load into the queue?

EditorAuthor
Enthusiast II
January 21, 2025

It looks like all the tracks might be there in the 2nd screenshot.  It’s just that you are unable to scroll down to see them all.  When you select Play do only 9 tracks load into the queue?

Yes, in the Album view only 9 show and only 9 get added to the q. Hence you can only play the nine shown.