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Contributor I
May 2, 2024 1:36 PM UTC
Answered

MFA for Sonos Account

Hi,

Hoping someone can answer a query around account security. As far as I can see the account we all use is only a single authentication. I’m hoping / wondering if there are any plans to change that by incorporating MFA?

Does anyone ( Sonos or community ) know if this is going to be incorporated or is on a rollout in the future ?

Thanks in advance !

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Corry P
Corry PAnswer
Sonos Staff
May 9, 2024 11:39 AM UTC

Hi @mac2468 

Welcome to the Sonos Community!

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

19 replies

Schlumpf
Virtuoso
May 2, 2024 2:27 PM UTC

@mac2468

I don’t know about such plans and Sonos won’t tell about further hardware and software plans. 
But you can leave this here as a recommendation and a Sonos mod will pick it up. 😎

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Ralf
106rallye
May 2, 2024 4:26 PM UTC

Why? What important information is stored on your Sonos account?

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Stanley_4
Grand Maestro
May 3, 2024 3:22 AM UTC

I so love two-factor authentication when the verification back-end goes down. Been locked out of three different local devices in the last month as well as a couple websites.

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mac2468Author
Contributor I
May 4, 2024 5:44 AM UTC

@Schlumpf 

 

Many thanks for the information , much appreciated !

To answer the above comment, nothing at all. It’s what you grant the app permission to , linked services and your network is why I’m asking the question. 
 

Completely agree @Stanley_4 , as an admin we hear this a great deal but then even when offline , it’s still ticking the box by keeping you secured, albeit you can’t access until the fault is resolved.

 

Cheers all !

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controlav
Lead Maestro
May 4, 2024 12:53 PM UTC

MFA is of limited utility for a Sonos account (as there is so little associated with it), but what IS missing is the ability to revoke access to your Sonos account, once you have given it to an app or web site.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Enthusiast II
May 9, 2024 10:28 AM UTC

The web app now makes it possible to control your speakers from outside your network.
Without two-factor authentication it’s only a matter of time before users’ accounts get compromised and remote control of their speakers is possible by a third party!

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Bring back the old Sonos app. It was clunky, but it actually worked!
Local Superstar
May 9, 2024 10:44 AM UTC

I use my AppleID to authenticate with many online services, maybe this will come to Sonos soon?

 

ie you would authenticate with Apple/Google/Facebook etc when logging into your Sonos account, and use the MFA/passkeys already setup on those accounts.

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dave77
Headliner I
May 9, 2024 11:05 AM UTC

The web app now makes it possible to control your speakers from outside your network.
Without two-factor authentication it’s only a matter of time before users’ accounts get compromised and remote control of their speakers is possible by a third party!



Exactly, I raised this earlier hoping it can be disabled
 

 

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Enthusiast II
May 9, 2024 11:15 AM UTC

The web app now makes it possible to control your speakers from outside your network.
Without two-factor authentication it’s only a matter of time before users’ accounts get compromised and remote control of their speakers is possible by a third party!



Exactly, I raised this earlier hoping it can be disabled
 

 

I’ve had a look around and can’t find a setting anywhere, unless I’m missing something?

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Bring back the old Sonos app. It was clunky, but it actually worked!
106rallye
May 9, 2024 11:18 AM UTC

Google of Facebook would not make me feel much safer though….

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