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Tatsuhiko
Contributor I
November 25, 2023
Answered

Memory Stick NAS

  • November 25, 2023
  • 2 replies
  • 85 views

I am using a 60 GB SanDisk Cruzer Glide stick containing 40 GB of music in my router as a NAS.  Sonos gives the error “unable to play (song name), unable to connect to RT-AX92U (my router)” when

 play or shuffle is clicked.  This eliminates a random half of my saved songs. If I use finder to locate a song, I can play anything. If I choose only one song at a time, all can be played.  This appears to be a problem with the building of the “all songs” queue.

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Best answer by Airgetlam

What did Sonos support say when you contacted them with a diagnostic number?

2 replies

Airgetlam
AirgetlamAnswer
November 26, 2023

What did Sonos support say when you contacted them with a diagnostic number?

Bruce
Stanley_4
Stanley_4
Grand Maestro
November 26, 2023

Do you have anything else you could host your music on as a test?

I’d be leaning towards a connection issue where the data isn’t coming in fast enough to make Sonos happy.

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