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Avid Contributor I
June 1, 2024

May update has removed all my music playlists and library

  • June 1, 2024
  • 1 reply
  • 35 views

Hey, sonos, if it ain’t broke, don’t fix it. Before the update in May it was easy to add speakers that I had muted (now I can’t find how to do this), and to control volume on individual speakers. I had a lot of speakers connected and now just one is connected. I hit + add speakers and it searches but can’t find the MANY speakers that USED to be connected.

But MOST of all, my playlists are gone, gone, gone. 

I was a huge fan of sonos, but now more. I am going to sell or give away all my sonos speakers, and tell friends,  if they’re thinking of buying them, go to another source.

Little did I know that “automatic update” as toggled on. 

How about a warning next time, sonos, so I can print out my playlists and recreate them.

 

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1 reply

buzz
Grand Maestro
June 1, 2024

Refrain from Factory reset of any Sonos units without further consult. While there may be some accidental short term benefit, this will mostly be a make more work exercise.