Skip to main content
ilc3
ilc3
Contributor I
August 19, 2023
Answered

manage library

unable to manage library.  returns message unable to connect

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Airgetlam
AirgetlamAnswer
August 19, 2023

What library? Where is it stored? What Sonos OS are you running? Which version of the controller do you have?

Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

Pretty much any tidbit of information might help us help you. 

Bruce
View in thread

2 replies

GuitarSuperstar
Lead Maestro
August 19, 2023

We need a little more detail to assist you. What device is your music library stored on? Have you been able to connect to your music library in the Sonos app before?

"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
AirgetlamAnswer
August 19, 2023

What library? Where is it stored? What Sonos OS are you running? Which version of the controller do you have?

Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

Pretty much any tidbit of information might help us help you. 

Bruce
Terms & ConditionsAccessibility statement