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Avid Contributor I
October 12, 2019
Question

macOS Catalina + Sonos

I've read a number of posts on this forum regarding Sonos no longer recognizing Apple Music (formerly iTunes) playlists. I've tried the suggested fixes, but still cannot see my music library or playlists from within the Sonos apps.

Has Sonos made any official statement regarding the apparent incompatibility of macOS Catalina with Sonos? Just wondering whether Sonos has officially acknowledged the problem and has committed to fix it, or whether we are "on our own" regarding a fix.

Thanks
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    23 replies

    Airgetlam
    October 12, 2019
    Bruce
    pomm4tousAuthor
    Avid Contributor I
    October 13, 2019
    Thx. I did not realize some of the thread participants are Sonos staff. I still hope, though, that they make some sort of more formal announcement about this.
    Airgetlam
    October 13, 2019
    You're welcome.

    Any Sonos staff is required by the company to have that noted on their account. Ryan S seems to be the most talkative, but you'll see a bunch of others here that have "Sonos Staff" next to their names. These are all Sonos Community Moderators, I don't beleive that Sonos allows their engineers to post publically. I know I never liked it when I managed communities. Engineers tend to think logically, forum posters not so much :)

    And I suspect that in that thread, you've got as much "formal" announcement as you're going to get, until it gets resolved. i.e. they tend not to talk about stuff that's being worked on in the pipeline, since there's no guraranty as to when it is done/tested/released, just like in any other software. Announced schedules are great, but I've never had a engineering team that was willing to commit to something until they actually knew what the real issue was. And even then, the estimates that they would give me could be wrong. I'm sure Sonos is working on it, when they're done, they'll be done, and we'll all find out about it when they release it. I don't expect them to tell us in advance.
    Bruce
    pomm4tousAuthor
    Avid Contributor I
    October 14, 2019

    Yes, I understand. At this point, I’m more interested in “if” there will be a fix, not “when” there will be a fix. Nothing to do but wait and see, I guess.

    Airgetlam
    October 14, 2019

    Well, given that I’m pretty sure they won’t say anything, I will.

    I’ve got a feeling that they’re working on it, and a little behind the eight ball for reasons I just don’t know. I suspect we’ll see it when we see it.

    I don’t think it will never be fixed, I just think it’s a matter of time.

    Bruce
    Lyricist I
    October 16, 2019

    Posted info in the other Sonos/Catalina thread that may help.

    here

    Contributor I
    October 17, 2019

    Hi,

     

    I’m not a Mac OS user, but the algorithmically curated playlists that Apple Music generates – Favourites / Chill etc – have vanished from the For You section of the Apple Music part of the Sonos app. Is this issue related to the one you’re talking about here? I miss my Favourites especially.

     

    Thanks.

    Contributor I
    October 17, 2019

    Hello:

    From suggestions on this site, I have gotten my music and playlists to work with MacOS Catalina.

    However, I am unable to play the podcasts I have downloaded (now) to the Podcast App. Based on other posts, I have found where they exist on my drive, but that is not helpful by itself.

    Sonos Team, I need to be able to play my podcasts on my Sonos Play:1 speakers. (Thus, AirPlay is not an option.)

     

    Thank you.

    Renowned Enthusiast I
    October 19, 2019

    Hello:

    From suggestions on this site, I have gotten my music and playlists to work with MacOS Catalina.

    However, I am unable to play the podcasts I have downloaded (now) to the Podcast App. Based on other posts, I have found where they exist on my drive, but that is not helpful by itself.

    Sonos Team, I need to be able to play my podcasts on my Sonos Play:1 speakers. (Thus, AirPlay is not an option.)

     

    Thank you.

    I’m still not able to get my playlists to work.  Could you share with suggestions worked for you?

    Airgetlam
    October 19, 2019

    In another thread, someone indicated that if you exported your playlists as a file into the location where the music is stored, it worked for them. I believe exporting saves it as an .xml file, which Sonos already reads. I believe the new Apple Music playlist file storage is not .xml.

    Bruce