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benbgg
Avid Contributor I
June 20, 2023
Answered

macos app unresponsive on wake

Hi,

I run the Sonos S2 app on my Macbook (current OS Ventura 13.4, but problem has persisted since Monterey) and it’s connected to a Belkin Thunderbolt dock, which provides network connectivity via ethernet.

When I stop work in the evening, I power down and disconnect the dock.

The next morning, when I power up the dock and wake up the macbook, the Sonos App goes unresponsive and I have to force quit.

Anyone seen this?

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controlav
controlavAnswer
Lead Maestro
June 20, 2023

I’m not a Mac user, but on my PCs I never power down the dock, and /i only disconnect it when taking the laptop somewhere.

I can guess why the Sonos app is freaking out, so I suggest leaving the dock connected and its power alone, just sleep the laptop.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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2 replies

controlav
controlavAnswer
Lead Maestro
June 20, 2023

I’m not a Mac user, but on my PCs I never power down the dock, and /i only disconnect it when taking the laptop somewhere.

I can guess why the Sonos app is freaking out, so I suggest leaving the dock connected and its power alone, just sleep the laptop.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
benbggAuthor
Avid Contributor I
June 25, 2023

Thanks for the answer;

I’m sorry but when I pick up my laptop from the dock and then reconnect it I have at least 20 applications requiring network connectivity. None of them hang because their network connection went away.

In my opinion, it’s a bug which is overdue for a fix.

 

 

 

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