Skip to main content
Avid Contributor I
Jun 20, 2023 12:04 PM UTC
Answered

macos app unresponsive on wake

Hi,

I run the Sonos S2 app on my Macbook (current OS Ventura 13.4, but problem has persisted since Monterey) and it’s connected to a Belkin Thunderbolt dock, which provides network connectivity via ethernet.

When I stop work in the evening, I power down and disconnect the dock.

The next morning, when I power up the dock and wake up the macbook, the Sonos App goes unresponsive and I have to force quit.

Anyone seen this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
controlav
controlavAnswer
Lead Maestro
Jun 20, 2023 12:25 PM UTC

I’m not a Mac user, but on my PCs I never power down the dock, and /i only disconnect it when taking the laptop somewhere.

I can guess why the Sonos app is freaking out, so I suggest leaving the dock connected and its power alone, just sleep the laptop.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

2 replies

controlav
controlavAnswer
Lead Maestro
Jun 20, 2023 12:25 PM UTC

I’m not a Mac user, but on my PCs I never power down the dock, and /i only disconnect it when taking the laptop somewhere.

I can guess why the Sonos app is freaking out, so I suggest leaving the dock connected and its power alone, just sleep the laptop.

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
benbggAuthor
Avid Contributor I
Jun 25, 2023 9:28 AM UTC

Thanks for the answer;

I’m sorry but when I pick up my laptop from the dock and then reconnect it I have at least 20 applications requiring network connectivity. None of them hang because their network connection went away.

In my opinion, it’s a bug which is overdue for a fix.

 

 

 

Translate